IT ServiceNow Architect

Jira, ITSM and CSM modules, ServiceNow ITBM, HR Enterprise, and GRC modules, ServiceNow architect, ITIL background, Agile Projects, DevOps
Contract Independent, 10 months

Job Description

IT ServiceNow Architect
This position will be part of an overall ServiceNow Platform services team which will design and deliver ServiceNow solutions to the client. The individual will be responsible for the overall architecture, design and integrity of ServiceNow solutions delivered. In partnership with the Division of Information Technology ServiceNow team this individual will ensure that ServiceNow solutions are engineered in accordance with state architecture and infrastructure standards. The individual will lead technical solution design and provide guidance to developers on the overall platform solutions & best practices.

Partial list of skill summary includes:

1. Must have experience with ServiceNow ITSM and CSM modules.
2. Must have experience as a ServiceNow solution architect with training or certifications approved by ServiceNow.
3. Would be nice to have experience with ServiceNow HR Enterprise, ITBM, and GRC modules.
4. Must have ITIL background and/or certification.
5. Must have experience with ServiceNow FedRamp solution.
6. Must have excellent written and oral communication skills.
7. Must have strategic planning and roadmap development skills to drive DHHS ServiceNow solutions and overall capabilities map.

Skills

Required / Desired

Amount

of Experience

Candidates Experience in Years

Last used in which year

Experience with ServiceNow ITSM and CSM modules

Required

8

Years

Experience with ServiceNow ITBM, HR Enterprise, and GRC modules

Highly desired

8

Years

Experience as a ServiceNow architect across multiple modules with ITSM and CSM required

Required

5

Years

Must have strategic planning and roadmap development skills to drive DHHS ServiceNow solutions and overall capabilities map

Required

3

Years

Demonstrated experience with multiple ServiceNow deployments

Required

8

Years

Must have ITIL background or experience and/or certification

Required

8

Years

Demonstrated oral and written communication and presentation skills.

Required

8

Years

Demonstrated experience with both Waterfall and Agile Projects

Required

8

Years

Experience with DevOps processes, tools, and techniques

Highly desired

3

Years

Experience with MS Office and SharePoint..

Required

8

Years

Demonstrate technical knowledge and analysis skills with hands-on experience in development, data base design, and web-based technologies

Highly desired

8

Years

Comfortable working in an environment that is driving toward Agile Transformation while continuing to operate within a mature waterfall structure

Highly desired

5

Years

Experience with Jira

Highly desired

3

Years

Experience with ServiceNow FedRamp solution

Highly desired

3

Years

Dice Id : 90709156
Position Id : 2021-46
Originally Posted : 3 months ago
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