IT Support Technician

Windows Server Administration 2008 and 2012 (File Server, Active Directory, Printer Server, DNS, DHCP)
Full Time
50-55 to start
Telecommuting not available Travel required to 10%.

Job Description


Case Design/Remodeling, Inc. was ranked as one of the top places to work in DC by The Washington Post. Case Design/Remodeling was started in 1961 by Fred Case and during its 57 years in business Case Design/Remodeling, Inc. has grown to become the Washington area's largest full-service residential remodeling company.

We have an opportunity for an Information Technology Support Technician to join our growing team.

Job Description

The Information Technology Support Technician will primarily work out of our Bethesda, MD headquarters. Weekly travel local travel to our other office locations is required. The individual that will fill this opening will support our team members with their technical issues. Contact with the users will be in person, as well as via phone and email. Therefore, exceptional customer service and communication skills are a must. A good general understanding of technology, a strong desire to learn, the aptitude to figure things out without a lot of oversight, and the ability to work successfully on a team is also required.

We are looking for an individual with real world experience in:

  • Windows Server Administration 2008 and 2012 (File Server, Active Directory, Printer Server, DNS, DHCP)
  • Multi-function and large format printer Installation, user guidance, and troubleshooting
  • VoIP phone setup, administration, and troubleshooting
  • CAD Software (20-20, Sketchup, and VectorWorks) installation, configuration, user guidance, and troubleshooting
  • Supply inventory and ordering
  • Workstation imaging, OS and software installation, configuration, deployment, and troubleshooting
  • Microsoft Office user guidance, setup, and troubleshooting
  • Workstation software updates using deployment technology, such as WSUS and PDQDeploy
  • Anti-Virus and Anti-Malware administration
  • Microsoft Dynamics CRM 2016 administration
  • Hardware and peripheral deployment
  • Mobile Device Management (iPads, iPhones, etc.)
  • Network administration, configuration and troubleshooting (TCP/IP, Wireless)
  • Windows 7 and 10, administration and configuration experience.
  • Ability to work occasional weekends and evenings

Benefits Include:

    • Full time - Monday through Friday work schedule
  • Competitive pay and compensation plan
  • Health insurance / Dental Insurance / Life Insurance plan
  • 401(K) / Flexible spending plan
  • Paid holidays and generous PTO Plan


To apply send your resume along with salary requirements to

Posted By

Joe Divel

4701 Sangamore Rd Bethesda, MD, 20816

Dice Id : RTX1bd462
Position Id : 5673715
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