IT Support Technician II

  • eXcell,
  • West Allis, WI
  • 8 hours ago
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eXcell
DESKTOP, REMOTE ACCESS, REMOTE SUPPORT
C2H W2, C2H Independent, 2+ mos
BASED ON EXPERIENCE
Work from home not available Travel not required

Job Description

As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the eXcell team.

* * * Contract to Hire Opportunity! * * *

This IT Support Tech position will work onsite in West Allis, WI. S/He will support remote software support tickets as well as disaster recovery by doing weekly hard drive rotations. We need someone who is technically savvy and has good customer service experience. Work schedule is M-F, 8 to 5.

Overview:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
  • Documents, maintains, upgrades or replaces hardware and software systems
  • Supports and maintains user account information including rights, security and systems groups
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Determines and recommends which products or services best fit the customers' needs
  • Works under general supervision
Qualifications:
  • 3-5 years of experience in the field or in a related area required
  • Knowledge of a variety of tech support concepts, practices, and procedures
  • Experience and judgment to plan and accomplish goals
  • A certain degree of creativity and latitude required
  • May require an Associate's Degree or equivalent

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell Supports Equal Employment Opportunity** eXcell , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Posted By

Kristi Dittleberger



Company Information

eXcell™ started out as Excell Data back in 1991 in Bellevue, Washington and rapidly grew as a privately held IT professional services firm. We were acquired by CompuCom in 2001. Our culture is passionate, collaborative and results-oriented. We pride ourselves on our long standing customer and associate relationships which have been the foundation of our continued success.
Dice Id : excell
Position Id : 19-02757
Originally Posted : 1 month ago

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