IT Technical Support

  • SAIC,
  • ARLINGTON, VA 22201
  • 10 hours ago
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SAIC
Full Time

Job Description

Job ID: 2213861

Location: ARLINGTON , VA , US

Date Posted: 2022-09-15

Category: Information Technology

Subcategory: Technical Support

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

SAIC is seeking to hire for an IT Technical Support role in Washington, DC!

Position will be primarily on site with the opportunity to telework one day a week.

This position provides first line IT "break-fix" technical support for local and remote users, resolving technical problems and answering queries. Support shall include IT Hardware Installation, Maintenance, and break-fix support: Includes commercial off-the-shelf (COTS) desktops, laptops, and notebook computers, tablet PCs, scanners, printers, docking stations, and the other computer peripheral equipment and accessories (i.e. voice-over-Internet-Protocol (VOIP) phones, iPhones®, fax machines)

Supports issues relating to Windows® operating systems (OS), MS Office® suite of applications, Internet browsers, Adobe Acrobat® Professional, scanning software, antivirus software, and other software applications that can be installed on a Windows® OS.

Qualifications

- AA degree and 6 years of experience, OR High school diploma and 8 years of experience. Bachelor's degree highly desired.

- Active DoD Secret clearance

- CompTIA Security+ CE certification preferred or equivalent IAT Level II

Experience:

Three or more years' experience providing network support (i.e. NIPRNET, SIPRNET, remote desktop, CITRIX®)

Three or more years' experience providing help desk support to the following:
  • Microsoft (MS) Windows® operating systems (OS), MS Office® suite of applications
  • Internet browsers
  • Adobe Acrobat® Professional
  • Scanning software
  • Antivirus software


Three or more years' experience providing communications break fix for:
  • Telephones to include voice-over-Internet-Protocol (VoIP), voice-over-secure-Internet-Protocol (VoSIP), and secure telephone equipment (STE) phones, iPhones®
  • Facsimile


Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.SAIC® is a premier Fortune 500® technology integrator driving our nation's technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity, and inclusion , which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .


My SAIC Benefits.


Company Information

SAIC® is a premier Fortune 500® technology integrator driving our nation’s technology transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, digital, artificial intelligence, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.


We are approximately 26,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is anEqual Opportunity Employer, fosteringa culture of diversity, equity, and inclusion, which is core to our values and important to attract and retain exceptional talent. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.4 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Dice Id : 10111346
Position Id : 2213861
Originally Posted : 2 months ago

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