IT Technician

Configuration, IT, Inspection, Inventory, Microsoft Excel, Mobile devices, Multitasking, Printers, QA, Repair, Self motivated, ServiceNow, Shipping, Technical support, Technician, Troubleshooting, Warehouse, Policies and procedures
Contract W2, 1 Years
$17 - $18

Job Description

IT Technician - QA support

Hours: 8-5pm, Monday-Friday with some Saturdays as needed. Overtime is offered - could start earlier such as 6am-6pm as needed for project needs).

Contract: 1 year renewable contract long term –

QA/IT Technician

  • Provide support to the Techs doing the configuration and setup mobile, hand-held devices, such as day scanners/ mini-printing devices which include: approximately 3 scanning steps, and then it is configured, if any errors occur in the process, the technician will have steps to resolve, troubleshoot, etc.
  • QA will also help with accurate audit/inspection of all Projects in a service environment for IT.
  • Create Excel spreadsheet of errors for each project
  • Inventory and Incidents excel reporting
  • Service Now reporting to excel
  • Cycle counting of Parts and Models in warehouse, including completing excel spreadsheet
  • IT Equipment configuration and repair audits
  • UTC Warranty completion in Service Now

Additional Duties

  • Working with warehouse associates to help with the shipping of the printers/mobile devices, label, update inventory system, help with sorting processing and packing/boxing to be shipped out
  • Candidates must be multi-task oriented, a self starter, on time and reliable
  • This position requires a lot of standing, walking, bending, moving--
  • Other support duties also required such as helping with maintenance and support work for the technical support depts.

Requirements:

  • Candidates must be willing to work onsite in Mooresville and follow all the CDC regulations for working during Covid (Mask, social distancing, temp checks, etc.,). 
  • Attendance is very important, must be reliable, dedicated, self-starter, able to follow policies and procedures and take direction.  Must be team player and work in diverse environment.

 

 

 

Dice Id : 10112363a
Position Id : DM-IT Tech
Originally Posted : 4 months ago
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