This position requires a minimum of Bachelors Degree
Knowledge and use of Microsoft Windows 10, 7, XP
Knowledge of ticketing tools such as ServiceNow
Minimum 4 years of technical and customer service experience
Excellent problem solving skills are required.
Must have excellent listening skills and speak clearly and concisely and be easily understood.
Must be service oriented.
Must be able to travel locally and be able to carry light computer equipment.
Must have good writing and communication skills with the ability to document technical issues in a clear and effective manner with appropriate detail