IT support Analyst

  • Prosum,
  • Schaumburg, IL
  • 4 days ago
Microsoft Exchange, Excel, Citrix, Bomgar
Contract W2, 12 Months
$30 - $35

Job Description

3+ years’ experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and hand held scanners

2+ years’ experience supporting the following applications and technologies preferred:
o Trend Micro Antivirus
o Citrix
o Active Directory
o VPN client configuration
o Microsoft Exchange/Outlook: Creating rules
o Microsoft Excel: understanding Macros and formulas
o Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues
o Help Desk Incident Management Software
o SQL or Microsoft Access database

• Remote control tools – Bomgar preferred

· Strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required

• Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required

Dice Id : prosum
Position Id : SO22419
Originally Posted : 5 months ago
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