IT support engineer *** Direct end client *** remote during COVID

AV, Audiovisual, Consulting, End-user training, FIX, Integration, Inventory management, JIRA, Training, Troubleshooting, Upgrades, VC, A/V Support Engineer, Audio and video support engineer, Automation, Hardware, IT, Inventory, Networking, Onboarding, Technical support, Software, Security, QA, Purchasing, Asset management, Provisioning, IT support engineer
Contract W2, Contract Independent, Contract Corp-To-Corp, 12 Months
Depends on Experience

Job Description

•Design, own and drive IT projects and deliverables to accelerate the integration of systems and processes with parent company.
• Support  employees in resolving problems with IT, AV and communications systems.
• Assist in IT inventory, purchasing, asset management, machine provisioning, onboarding and other key processes.
• Hands-on troubleshooting of hardware, software applications, networking and other technical issues.
• Develop and document best practices, tools and tips, enhancing internal troubleshooting processes
• Manage relationships with vendors and 3rd party providers to provide application support.
• Timely resolution to problems and serve as a point of escalation for team and users
• Develop processes for reviewing, testing, documenting and improving practices within the team around security, automation, and issue response.
• Engage with partners throughout the organization to proactively address concerns and technical pain points.?

Dice Id : 10126850
Position Id : JP00000694
Originally Posted : 6 months ago
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