ITAM/CMDB Product Manager (Asset Management/ Configuration Management Database)

ITAM, CMDB, Product Manager, IT Asset Management, Configuration Management Database, Contract to Hire, IT Hardware Asset Management, planning, designing processes, implementation, adoption execution, Configuration Management Database Product Owner, process compliance, infrastructure hardware, ITIL certification, IAITAM, CSAM, CITAM, ServiceNow, Word, Outlook, PowerPoint, Excel, Visio, Asset management, Compliance, Continuous improvement, Hardware, ITIL, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Software, Policies and procedures, Product management, Product owner, Software deployment, Information systems, Infrastructure
Contract W2, Contract Independent, 12 Months
$50 - $51
Work from home available

Job Description

ITAM/CMDB Product Manager (IT Asset Management/ Configuration Management Database)

Auburn Hills, MI (Remote till pandemic)

Contract to Hire

Rate: 50/hr W2/

 

Duties:

 

  • The ITAM/CMDB Product Manager is responsible for processes associated with the Configuration Management Database (CMDB) and IT Hardware Asset Management.
  • The responsibilities include but are not limited to planning, designing processes, implementation, communication, adoption execution and continual improvement of CMDB and IT Hardware Asset Management related processes.
  • This individual ensures that the processes are being carried out and executes some aspects of the day-to-day operation of the processes.
  • Acts as the Configuration Management Database Product Owner
  • Implements CMDB processes according to best practice frameworks
  • Ensures overall performance and results of the process Identifies and implements opportunities to better govern the CMDB through continual service improvement Identifies and manages critical process success factors
  • Ensures process compliance Reports process status and progress to peers and executives
  • Facilitates resolution or escalation of cross-functional issues
  • Ensures the entry and modification of hardware and software assets into the IT Asset Management repository
  • Coordinates with administrators of discovery tools to maintain relationships and accuracy within the CMDB and IT Asset Management repository Implements hardware asset model management
  • Defines, maintains, and updates policies and procedures for effective asset life cycle management (acquisition, deployment, de-installation, reallocation and disposal)
  • Defines and works collaboratively to implement process health reporting and dashboards Ensures CMDB and IT Asset information is up-to-date, accurate, and auditable

 

Qualifications

  • Bachelor's Degree from an accredited university
  • Six years of IT Asset Management experience
  • Six years of information systems experience in ITIL principles
  • Three years of experience implementing CMDB and IT Asset Management processes
  • Deep knowledge of industry best practice frameworks on software and hardware asset management processes and procedures
  • Strong understanding of infrastructure hardware ITIL certification preferred IAITAM (CSAM, CITAM) or equivalent certification preferred
  • Experience with ServiceNow or equivalent ITAM tools
  • Experience with the following Microsoft Products: Word, Outlook, PowerPoint, Excel, Visio
Dice Id : 10232735
Position Id : 6656723
Originally Posted : 1 month ago
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