ITIL Project Manager

Project management experience, ITIL, PMI
Contract W2, 10 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Please note that this is a 10 months contract position.

Required Skills:
Actively monitor the program,
o Ability to manage all aspects of delivery including staffing, schedule, risk management, subcontracts management, quality control, configuration management, financial management, contractual commitments, completion of contractual deliverables, milestone achievement, service levels, status updates, and reporting
o Lead virtual and onsite team of technical experts for delivery of system infrastructure, survey, design, implementation planning, installation, training, calibration, and maintenance activities
o Lead delivery of contracts requirements for additional hardware, software, license agreements, and vendor maintenance-
Develop and deliver customer-facing communications and solution presentations to encourage stakeholder engagement in support of solution delivery.-
o Address variants as they arise, initiate corrective actions, assigned an owner and mitigation strategies will be developed
o Produce and manage customer-facing deliverables in alignment with contract specifications, including site surveys.
Skilled in agile delivery principles with integrated testing
Skill in enhancement projects which include new development- Will be weaker here
Skill with requirement management processes-
Familiar with the HP EDGE (Enabling Delivery and Global Excellence) framework
Working knowledge of ITIL, Capability Maturity Model Integration (CMMI), Project Management Institute s (PMI) Project Management Body of Knowledge (PMBOK), International Organization for Standardization (ISO
Work Product Reviews
o Lead review work products using guidelines (such as checklists) to determine compliance with policies, processes, and standards. As the work product is examined, deviations, deficiencies, and defects will be documented in the Quality Tool and tracked to closure. Work Product Reviews evaluate the quality of the work product along the following dimensions:
Adherence to required format and documentation standards
Compliance with contractual requirements and Federal and program standards
Internal consistency
Clear and concise language

Ability to identify and qualify risks; Ability to identify a mitigation strategy within project scope/cost
o When a risk is identified, initiate corrective actions as defined in a Risk Register. For new risks, manage the vetting process, assigned an owner and lead the development of a mitigation strategies
o Effectively communicate with the client the impact of risks as they arise and the impact to the program:
Time
Cost
Resource
Actively monitor the program, measuring progress by both cost and schedule metrics
When technical problems arise; provide oversight with the Enterprise Architect, the approach to troubleshooting technical issues is dependent on which step in the ATF the technical issue appears
o Analyze Step This is usually an issue with code or data access so the trouble shooting approach includes involving personnel to help solve the problem.- I think she can manage the client personnel but will need technical assistance
o Design Step Technical issues in this step are frequently related to incorporating new infrastructure components into the client data center or problems discovered with application data. Troubleshooting includes meeting with client to discuss security, risk, and scheduling concerns for data center issues and meeting with business and technical personnel for handling data concerns.
o Develop Step Troubleshooting technical issues in this step is often an internal activity that involves two or more entities resolving configuration issues or other conflicts.
o Test Step Technical issues during testing frequently include user access problems, invalid data, or out of date scripts. These problems are handled by personnel.
o Operate Step The Operate Step is where most types of technical issues will occur. These include everything from an unreachable system to forgotten passwords to functions working incorrectly. The troubleshooting here relies on service desks and the Tier system of support, depending on the complexity of the problem.

Applicants must provide their phone number. Reference job number 5126.

Posted By

San Francisco, CA

Contact
Dice Id : NETSO
Position Id : 5126
Originally Posted : 6 days ago
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