ITOM Architect & Developer

servicenow itom, discovery, cmdb/configuration management, service mapping, event management, orchestration, cloud management, operational intelligence, integrations, integrationhub, rest, soap, hardware & software asset management
Full Time
$130,000 - $180,000
Work from home available Travel required to 10%.

Job Description

We are looking to add 2 Dynamic, Certified, ServiceNow ITOM professionals to our ITOM team. We are in need of 1 at the Architect level and 1 Mid - Senior level Developer. These are Full Time roles and prefer salaried employees, although we will consider hourly consultants as well. These position are 100% REMOTE with occasional travel (rarely will you travel more than 1x a month and be gone for 2-3 days max). This in an INCREDIBLE chance to work for the leader in ITBM, we are ServiceNow 's #1 go to partner for ITBM. We are also extremely strong in ITSM, ITOM, HR, and want to grow in GRC/SecOps. This is a very real opportunity to work with an ELITE partner in ServiceNow both in sales and implementations and not only work but be recognized and appreciated for your work (TOTAL COMPENSATION) If you LOVE to work and be rewarded accordingly then InSource is the place for you, UNCAPPED BONUS.

  • Need candidates to be very articulate; clear and concise communication verbal and written (no grammatical errors on resumes red flag in the attention to detail department)
  • Need them to actually have current Certifications (on Madrid), and not be in-progress , or expired.
  • STRONGLY PREFERRED Certifications: Discovery, Event Management, Software Asset, Service Mapping, Developer (CAD), ITIL v3 NICE TO HAVE: Hardware Asset, Cloud, Orchestration, Integrations, Vul Response, Vendor Risk Management, Security Incident and Response, Risk and Compliance, Administration (CSA)

Job Reqs:

  • Comfortable being in front of client, demonstrating ServiceNow functionality and answering questions
  • Ability to gather requirements, use cases, and/or user stories - ensuring they meet the customers' needs
  • 3-5 years of hands on implementation experience with ServiceNow ITOM:
    • Discovery, CMDB/Configuration Management, Service Mapping, Event Management, Orchestration, Cloud Management
    • Operational Intelligence, Integrations (IntegrationHub, REST, SOAP, etc.), Hardware & Software Asset Management
  • Understanding of import sets and transform maps, working with external data sources (Excel, ServiceNow data mapping
  • Knowledge of ServiceNow CMDB/Business Service Architecture
  • Ability to construct Business service maps with relationships and dependencies
  • Ability to build define and/or build integrations utilizing infrastructure platform APIs via SOAP/REST APIs, and/or IntegrationHub
  • Ability to provide advisory services to the client in areas of expertise
  • ServiceNow Discovery, Event, Service Mapping, or other ITOM Product Certifications required (2 or more)
  • ServiceNow Certified Application Developer, ITSM, ITIL v3 Certifications desired
  • ServiceNow Micro Certs are also highly desired
  • LeanSixSigma, SixSigma, or other process improvement methodology knowledge or Certification desired
  • Travel up to 20% (but usually a couple days every other month)


Posted By

Aaron Shoop

Dice Id : inspa001
Position Id : 6226967
Originally Posted : 3 months ago
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