Identity Management Administrator

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Kforce Technology Staffing
Contract W2, Temp
Competitive
Work from home not available Travel not required

Job Description

RESPONSIBILITIES:
Kforce has a client in search of an Identity Management Administrator in Orlando, Florida (FL).

Summary:
The Identity Management Administrator, Associate, assists customers with secure account access to desktop computers, laptops, mobile devices, printers, applications, and related technology. Activities require interaction with Identity Access Management solutions and IT Service Management tools to provision, de-provision, audit, update user access per job role.

Essential Functions:
* Provides technical assistance in setup, installation and configuration of desktop hardware and software
* Provides first-tier support to customers for incidents, requests and/or problem resolution
* Guides customers through troubleshooting procedures
* Records detailed information on all Service Desk tickets
* Triages and assigns unresolved issues to correct team for resolution
* Follows all escalation and notification procedures
* Pages on-call with appropriate information to resolve issues
* Maintains performance levels set by leadership
* Uses established procedures and checklists to perform assigned tasks
* Works under minimum supervision
* Maintains reasonably regular, punctual attendance consistent with company policies, the ADA, FMLA and other federal, state and local standards
* Maintains compliance with all Orlando Health policies and procedures

REQUIREMENTS:
* High School diploma or equivalent
* One (1) year of experience in a networked environment - including sufficient knowledge of MS Windows, MS Office and internet browsers

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Posted By

Corporate Headquarters



Company Information

Kforce is a professional staffing and solutions firm specializing in the technology areas of application development, project management, business analysis, enterprise data management and infrastructure for commercial and government organizations. Kforce has been matching job seekers and employers since 1962. We are committed to having a meaningful impact on all the lives we serve and offer exciting job opportunities across the United States. Kforce specializes in providing strategic partnership in the areas of Technology and Finance & Accounting. Our staffing specialists work to understand your career goals and offer career advice in order to help you become a more marketable technology professional. Your success is our mission. Gain meaningful connections with your skills and our network.
Dice Id : kforcecx
Position Id : ITEQG1863848
Originally Posted : 2 months ago

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