Implementation Specialist

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Apex Systems
BASIC, Applications, Management, Systems, Scripts
Full Time

Job Description

One of our clients is currently seeking to hire Implementation Specialists to support their team in Augusta, GA. In this position, you would be the liaison/ point of contact for different clients, assisting them through the implementation process. You would be working with existing clients and other internal team members in order to manage projects and ensure satisfaction & retention of clients. We are looking for candidates with a background doing project coordination, client-facing roles, or similar.

BASIC FUNCTION:

The job focus is to ensure client satisfaction and retention through timely and successful installation and conversion of Major Account workforce management solutions in a manner consistent with the framework of solution delivery. Implementation Specialists (ISs) develop and maintain effective verbal and written communications and relationships with clients and associates to contribute to a successful overall client experience. ISs utilize a combination of product knowledge, HR knowledge and project management skills to ensure a quality implementation experience for the client. ISs proactively contact clients during the implementation process to assess their satisfaction and fully utilize standardized tools and technology to support workforce management solution delivery.

Generic Skills:

Strong service orientation

Positive response to changes in work environment or tasks

Practices and promotes open communication

Values individual talents of team members

Views situations from multiple perspectives

Uses time and resources efficiently

Maintains focus and overcomes obstacles to complete work.
  • Competent in Microsoft Office Applications
  • Demonstrated conflict resolution skills
  • Excellent communication skills (persuasion, motivation)
  • Excellent analysis skills
  • Strong relationship building/networking skills
  • Results-orientation/exceeding client expectations
  • Organizational skills
  • Time Management
  • Resourcefulness


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or


Company Information

Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of service from workforce mobilization and modern enterprise solutions to digital innovation to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across US, Canada and Mexico. Apex is a segment of ASGN Inc. (NYSE: ASGN)

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Dice Id : apexsan
Position Id : BHJOB2374_1150891
Originally Posted : 2 months ago

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