Incident Management Engineer

BIND, CCNA, Development, Ethernet, HTML, Java, Linux, Management, MySQL, mysql, Oracle, Programming, Python, Shell Scripting, Sun, Windows
Full Time
Telecommuting not available Travel not required

Job Description




Systems Engineer - Madison, WI


* All applicants much be authorized to work in the US and work onsite. No corp-to-corp, please.




AE Business Solutions is seeking anIndicent ManagementEngineer to fill a role in the Sun Prairie area. This is a great opportunity for acandidate that is looking for a fulfilling position in a great atmosphere that rewards hard work with performance-based pay increases! This direct hire position is with our long-standing customer that has utilized AE Business Solutions to fill several openings this year!




Core responsibilities:


  • Incident management (handling escalations from Engineer and Service Desk teams including deeper troubleshooting of incidents, investigation and reporting)
  • Function as a mentor for Jr.-level Engineers and Service Desk Specialists
  • Maximize customer network performance by identifying issues such as congestion, degradation, misconfiguration
  • Provide network design and implementation assistance to support network expansion/improvement



What you'll need to have:


  • Bachelor's Degree in the IT field and/or equivalent experience of 4+ years of optical and Ethernet network engineering
  • Advanced knowledge of fiber handling procedures and fiber optic transmission
  • Strong understanding of layer 1, 2 and 3 technologies with an emphasis on optical technologies
  • Some knowledge of Metro Ethernet Forum and MEF standards
  • Experience or the ability to train entry-level Engineers/Network Technicians



*Preference for individuals with CCNA and JCNIA certifications



If this sounds like a good fit for your skill set and experience, please send your resume and a brief note about yourself/why you would be a great fit to Alex Stormoen at .





You'll need to have:



Bachelor's Degree Degree in IT-related field or equivalent experience



5+ years supporting software solutions



Experience in both Windows and Linux operating systems



Experience with storage systems (NetApp, Dell Powervault, Veritas or similar systems)



Experience with Openstack, Oracle, MySQL, MSSQL, Python and shell scripting



System Administration experience



***Development experience in scripting and/or JAVA programming and experience with VirtualBox and Linux containers (LXC) are preferred, but not required





If this sounds like a job that you could thrive in, please send your resume and a brief note about yourself/why you would be a great fit to Alex Stormoen at


Dice Id : aewi001
Position Id : 17894
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