Delivery Coordinator

delivery coordinator, customer orders, online fulfillment, customer support, excellent communications, attention to detail, data entry, MS Office
Contract W2, 6 Months
$20 - $20
Work from home not available Travel not required

Job Description

Delivery Coordinator:
Summary: This is the second step in a career path responsible for delivery of online products to customers.
General Job Duties:
Providing online fulfillment of customer orders which includes setting up online and desktop product entitlements and licensing
Creating, updating, and maintaining client records in systems holding thousands of live customer accounts.
Troubleshooting customer access and delivery issues
Strong communication skills both written and verbal
Attention to detail

Specific Job Duties:
Works under general supervision as part of a team
Requires individual judgement or evaluation of a variety of factors
Maintains efficiency and accuracy in a large volume, fast paced environment
Responsible for meeting individual and team quality metrics
Performs order entry into one or more delivery systems and basic order troubleshooting
Answers internal or external customer questions/requests
Required Education:
Secondary/high school or above
Required Experience:
Data entry/customer support experience preferred
Proficient in use of MS Office applications (Outlook, IE, Excel)
Typing proficiency at 30+ WPM

Posted By

Stephanie Brown

Contact
Dice Id : itgllc
Position Id : 820307
Originally Posted : 1 year ago
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