Infrastructure Analyst - Automation Architecture

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State Farm Insurance
Analysis, Analyst, Apache, API, Architecture, Call Center, Cisco, Consulting, Database, Development, Disaster Recovery, GIT, Hadoop, Hardware, Help Desk, iOS, Java, Jenkins, Linux, Management, Middleware, Modeling, Perl, PowerShell, Python, Research, Ruby, Security, SOAP, SQL, Telecommunications, Testing
Full Time, Full Time
Telecommuting not available Travel not required

Job Description

Requisition ID:


Job Title:

Infrastructure Analyst - Automation Architecture

Number of Openings:


Job Category:


Employment Type:

Regular Full-Time






Tempe, AZ

Duties and Responsibilities:

  • Ensures that the technical infrastructure is sufficiently robust, scalable, and efficient to deliver the integrated services underlying the physical environment that supports the processes, resources, and operators required for developing, integrating, sustaining enterprise applications and support services
  • Addresses the day-to-day management and maintenance of infrastructure services, systems, applications, and hardware usage
  • Supports architecture, preliminary design, implementation, and infrastructure operations
  • Develops infrastructure strategy and operational policies, standards, and processes tailored to agency or department missions
  • Develops asset management processes that support the provisioning, tracking, reporting, ownership, risk, controls, and financial status of Enterprise Technology assets
  • Enables service desk, help desk, and call center development, implementation, operations, and process improvement
  • Ensures service level management through the development of processes, people, technology, and service level and operating level agreements
  • Utilizes strong business and technical knowledge of platforms/operating systems to develop and support data, databases or products
  • May be responsible for the implementation and ongoing administration of the Big Data ecosystem
  • Understands and uses software development practices to manage configuration and automate provisioning
  • Ensures infrastructure and operations security, such as network and application firewalls, authentication, identity management, and intrusion detection and prevention
  • Based on assignment, requires competencies in data center operations, infrastructure platforms, and service delivery. Technical specialties include local- and wide-area network design, servers, storage, backup, disaster recovery, continuity of operation, performance monitoring, virtualization, cloud computing, modeling, visualization, and other emerging technologies
  • Performs the planning, consulting, technical analysis, design, development, testing, implementation and daily support of all

    application software (e.g., Middleware, Web Technologies, Client Server Language, Decision Support, etc.) for all platforms within

    State Farm's infrastructure and systems. Integrates and manages middleware and software tools within the various computing


Additional Details:
The Infrastructure area Architecture product suite is looking for highly motivated individuals with a strong IT automation background, focused on researching and identifying new and innovative solutions for improving the cost, quality, speed, and efficiency of IT. As a member of the Architecture Team, your daily job will be a combination of researching, problem-solving, and collaborating across Infrastructure on the advancement of infrastructure automation, event management, and data movement solutions. You will get an opportunity to work with and learn a variety of technologies and frameworks that are essentially boundless while you architect highly available, high-speed cross capability automation infrastructure. The ideal candidate will be experienced with infrastructure and software development while also having knowledge or experience of scripting and software development practices.  

Technical Skills Required:   

·         Scripting languages (Perl/Python/shell/ruby/PowerShell)

·         Automation Tooling (Puppet/UrbanCode/Ansible)

·         Container technologies (Docker/Kubernetes)

·         Systems and Databases (CentOS, Ubuntu, Postgres, Hadoop, ESX)

·         Splunk dashboards, reports, and development

·         Linux/Apache/Tomcat & other open source technologies

·         Experience integrating 3rd party software & enterprise automation solutions

·         Java Development Language

·         Continuous Delivery Concepts (Git/Puppet/Jenkins)

·         Web services (REST/SOAP)

·         Knowledge of SQL/database query languages

·         Experience or knowledge also desired:

o    Enterprise Telecommunications (Cisco IOS, CUCM, UCCE, CUC, F5) CLI and API capabilities

o    Technical Architecture

o    SNMP Network Traps

o    Syslog-ng

Skills/Professional Experience:

·         Perform industry research to develop technical and architectural strategies around automation

·         Develop architecture standards and guidance advancing automation across the Infrastructure Area

·         Partner with product teams across Infrastructure to identify automation opportunities using EOM and ITIL principles

·         Assess existing automation frameworks, solutions, and procedures for potential improvements

·         Develop logical and physical patterns and automation strategies in support of enabling automation practices throughout Infrastructure.

·         Serve as a subject-matter expert on Automation architecture and practices for the development of tactical and strategic solutions.

·         Strong troubleshooting skills across multiple tools and platforms

·         Ability to navigate the organization and collaborate across locations

·         Ability to build relationships across various levels of the organization

·         Ability to cultivate effective working relationships and empower others

·         Ability to quickly adapt to a changing environment

·         Ability to quickly learn new technologies

·         Ability to coach and mentor others, particularly new employees

·         Ability to foster innovation, encourage diversity of thought, and incorporate new ideas

·         Experience or comfort working in a distributed, startup environment, s trong communication skills, both verbal and written


This position will have an 18-month incumbency period, beginning on the effective date of the position, which must be met before the employee can post for any other lateral State Farm position.  Employees may be considered for openings for Technology Engineer positions or promotional opportunities into leadership at any time, and into a promotional position within the same job structure after 6 months from the effective date of the position.  In these cases, the remaining incumbency would be waived.  The incumbency period does not affect the at-will relationship between State Farm and the employee and does not create an employment contract, nor contractual rights.  

*****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity***********





Posted By

One State Farm Plaza Bloomington, IL, 61791


Company Information

We have one of the largest developer communities in the country, utilizing the latest technologies in Open Source, Rules Engines and Server Oriented Architecture to develop responsive web-based and native mobile applications for both internal and external customers. Our data professionals are able to learn at one of the largest OLAP and Analytical environments in the world. Not to mention, our infrastructure professionals support one of the world's largest private networks with end-to-end connectivity between nearly 150,000 employees, agents, and agent team members at more than 21,000 State Farm locations.
Dice Id : RTL906969
Position Id : 4193

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