Infrastructure Operations Manager

  • SAIC,
  • Oak Ridge, TN
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SAIC
ANSI, Capacity Planning, Foundation, HTTP, LAN, Linux, Manager, Management, Networking, PMP, Project, Project Management, Security, Simulation, VMware
Full Time, Full Time
Work from home not available Travel required to 10%.

Job Description




Description JOB DESCRIPTION:




  • The Infrastructure Operations Manager (IOM) operates with an ITIL-based service framework to manag all operations-related processes, ensures the operation of the Enterprise meets defined service levels, and serves as the contractor s service owner for all IT services and solutions.
  • The IOM manages IT Infrastructure Engineering and Operations to include Data Centers, Cloud provided IT solutions, networking, and server/storage support.
  • The IOM is responsible for management and support for a dispersed workforce with systems and applications hosted on-premise or deployed in the cloud.
  • This position is also responsible for implementing and operating the Enterprise Operations Center (EOC) for 7/24/365 IT infrastructure monitoring in coordination with the Service Desks and Security Operations Center (SOC).
  • The IOM supports and enhances the customer's mission capability to improve operational efficiency by streamlining processes, standardizing technology usage, and utilizing commodity IT and shared services.
  • The IOM works with the PM and the IT Service Manager to manage, optimize, and enhance infrastructure operations production support processes for production control management, compliance monitoring, and the reporting of the workflow processes associated with tactical infrastructure operations.


Qualifications TYPICAL EDUCATION AND EXPERIENCE:




  • Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience. (Experience accepted in lieu of degree.)


CLEARANCE REQUIREMENT:





  • Clearance Level Must Currently Possess: Public Trust
  • Clearance Level To Obtain: Top Secret




REQUIRED EXPERIENCE:





  • Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience. (Experience accepted in lieu of degree.)
  • 5 years or more experience managing large IT Infrastructure Engineering and Operations serving a diverse end user and other stakeholder base to include Data Centers, Cloud provided IT solutions, LAN, Server, and Storage Support.
  • Five or more years of management experience operating in an ITIL framework.
  • ITIL Foundation Certification required, open to getting ITIL Intermediate (or higher within 3 months of hire)
  • Microsoft or Linux Server certifications.


DESIRED EXPERIENCE:





  • Demonstrated experience operating and integrating IT management tool suites and supporting a dispersed workforce with on-premise and cloud applications.
  • Demonstrated experience using tools for capacity planning and predicative analytics to enable IT Infrastructure Optimization.
  • 2 or more years experience with Dev Ops.


DESIRED CERTIFICATIONS:





  • Dev Ops Foundation Certification Desired.
  • Project Management Professional Certification (PMP), VMware certifications, Networking certifications.





Job Posting Date: 2019-02-11 17:22:42 UTC

Primary Location: OAK RIDGE, TN 37830 US

Clearance Level Must Currently Possess: Public Trust

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Teleworking: No

Travel: Yes, 10% of the time

Shift: Day Job

Schedule: Full-time
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC . EOE AA M/F/Vet/Disability



Company Information

Dice Id : 10111346
Position Id : 443403

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