Infrastructure Support Engineer

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Charles Schwab & Co., Inc.
? Minimum 5+ years of software development experience
Full Time
Work from home not available Travel not required

Job Description


Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616
Angelica Cordova Rivas

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Infrastructure Support Engineer is responsible to serve as a key member of development team for the compliance domain to support infrastructure and application lifecycle framework. The ideal candidate should have about 3-5 years of experience.

What you’ll do:

  • Provide Service & Infrastructure Operations support
  • Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
  • Proactively detect problems related to service and infrastructure operations
  • Knowledge in the administration of any middleware servers and experience in WebLogic is preferable
  • Setup log management tools like Splunk, Tableau
  • Understanding the application functionality and domain by closely working with the business and tech team
  • Supporting, troubleshooting and maintaining web applications built using Java/J2EE technologies and Oracle PL/SQL
  • Creating Windows Power Shell Scripts and/or Python Scripts for automating application support requirements
  • Perform change management, configurations, design and implementation of the supported products and systems
  • Assist in the basic database maintenance, monitoring and troubleshoots problems
  • Create and run Oracle SQL and PL/SQL scripts required for configurations or application support
  • Technical documentation of support activities and analysis
  • May require to perform technical client communication
  • Nice to have Application support knowledge and working with Global clients
  • Ability to perform the work in an environment with changing and competing priorities by taking inputs from business partners
  • Knowledge of Scrum and proficiency in Jira, Confluence is preferable

What you have:

  • BS/MS in Computer Science or related discipline
  • Experience supporting, maintaining and troubleshooting J2EE/Java Enterprise Web Applications
  • Knowledge in message-oriented middleware products like MQSeries, application servers
  • Experience in Configuring, monitoring, tuning WebLogic domains in Cluster and high availability environment
  • Proficiency tuning work managers, data-sources & JVMs on application servers and experience in WebLogic is preferable
  • Good skills on JVM and its memory management, tuning, diagnostics and configuration
  • Proficiency with Unix / Linux with strong Shell scripting experience
  • Experience in implementing solutions in RDBMS and troubleshooting Oracle PL/SQL code
  • Having working knowledge in automated CICD tools like Jenkins, Bamboo
  • Experience in Webservers like Microsoft IIS 7+ versions.
  • Understanding of networking concepts like firewall, Load Balancer, DNS, IDS etc. for trouble shooting
  • Good understanding in ITIL process and ticketing tools like remedy 7+ version etc

What you’ll get:

  • Comprehensive Compensation and Benefits package
  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
  • Not just a job, but a career, with an opportunity to do the best work of your life 

Learn more about Life@Schwab.

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications
Relocation Offered?:No
Work Schedule:Days
Languages:English - spoken
Current Licenses / Certifications:None
Relevant Work Experience:IT-Other Specialty Engineering-2-5 yrs
Position Located In:TX - Westlake
Job Type:Full Time

Category:Information Technology
Activation Date: Wednesday, February 6, 2019
Expiration Date: Wednesday, May 1, 2019
Apply Here

Company Information

At Schwab, we inspire the driven; individuals who want to take ownership of their career and their future. You are appreciated for your work, respected for your unique strengths and rewarded for the possibilities you create for our clients. Working in Schwab Technology is not just a job; it's an opportunity to do the best work of your life. This team drives Schwab's mission to harness the power of data to deliver the next gen client experience. They relentlessly pursue simplification and modernization, laying the foundation for the digital enterprise. They act boldly together to provide security for our clients and enterprise, safeguarding client trust all while delivering on their core commitments to availability, capacity and project execution with excellence and efficiency. If you are looking to be challenged with projects that stretch and grow your abilities, and push you towards further developing your expertise, apply to one of our openings today.
Dice Id : 10228622
Position Id : 20190205-674

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