Works with new customers to take the solution concept they have bought into concrete reality. The Deployment Services team assesses the customer s requirements and plans out the projects that will deliver a working solution. These projects involve system integration between Nexidia products, call recording systems, and other customer data sources, as well as hardware design and software product installation. The position also supports existing customers as their analysis needs and technical environment change over time. The Nexidia Deployment Services team helps them acquire additional data for analysis, troubleshoot integration problems, and accommodate changes in their call recording systems and other data sources.
ESSENTIAL DUTIES AND RESPONSIBILITIES