ServiceNow ITSM Specialist

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Spruce Technology Inc.
Contract W2, Contract Corp-To-Corp, 15 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Job Title: ServiceNow ITSM Specialist
Location: Jersey City NJ
Duration: 15 months

Spruce Technology is a mid-size and rapidly-growing Information Technology services firm headquartered in New Jersey. An award-winning firm (Inc 5000, Smart CEO) with a steadily growing portfolio of commercial and government clients, Spruce Technology provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide.

Spruce Technology, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived age, sex, pregnancy, race, creed, color, national origin, disability, marital status, sexual orientation, citizenship status, genetic information, religion, or any other characteristic protected by applicable federal, state or local laws.


  • Minimum of 8 years of experience
  • Demonstrated experience in ServiceNow development, configuration and administration, including but not limited to successful deployments as lead.
  • Experience with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc.
  • Strong working knowledge of business process management/automation.
  • Good understanding of IT service processes and technologies in line with ITIL best practice.
  • Excellent English oral, written and listening communication skills.
  • Excellent analytical and problem-solving skills.
  • Proficiency with Microsoft Office Suite.
  • Strong organizational skills.
  • Strong customer service skills.


  • Bachelor's degree in computer science or related field
  • ServiceNow Certifications (Implementors, Administrators, Developer)
  • Advanced skills with ServiceNow Development APIs
  • Discovery, Orchestration, ServiceMapping a plus
  • Web service integration experience
  • RDBMS/SQL experience
  • ITIL Qualification (Intermediate certificate)
  • Agile

If interested, please forward a latest copy of your resume with contact information to (Abdul/ 973.324.7917 /

Company Information

Founded in 2006, Spruce Technology is a leading provider of IT services for the public, private, and federal sectors, specializing in Strategic Staffing Services, Solutions & Professional Services, and Advisory Services. With clients in 30+ states, Spruce is a certified MBE and MS Gold Partner.
Dice Id : 10215935
Position Id : AB317

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