Job Responsibilities: Troubleshoot system issues and help analyze application issues through such techniques as interpreting log files, reading stack traces, and data analysis to identify root cause of issues. Respond to Service Requests, system alerts and incidents per SLA and lead the troubleshooting of outages and other incidents of the respective systems. Work with Infrastructure team to install, maintain, configure, administer and optimize the respective systems. Work with operation team to monitor the respective systems such as server health, performance, capacity, etc., and respond rapidly and effectively to risky trends before they become issues. Coordinate production deployment of the respective development team, provide risk analysis, and support post-production validation and monitoring. Develop business supporting tools, which help resolve time-sensitive business issue, Develop utilities/batch jobs/scripts to improve system performance, availability, etc. Start initial research of Service Desk tickets for the respective development team, and triage them according to the findings. Write Root Cause Analysis for the production issues Opening problem cases with vendors as needed and driving them to conclusion. Experience: 2+ years of development experience in respective system. 2+ years of experiences in J2EE technology. 1+ Years of experience with setting up, administering, performance tuning of an enterprise system. 1+ Years of experience with Database development in Oracle. Working Experience of Web Services (SOAP and REST), messaging development and Integration architecture. Experience in scripting tools such as Jython/Python is a plus. Knowledge of AWS Cloud technologies such as EC2, RDS, Lambda, Elastic Search, Cloud Watch, etc., is a plus. Knowledge with infrastructure/application architecture is a plus. Excellent analytical ability to trouble shoot issues in Production environment. Outstanding work ethic and commitment to organization success. Willingness to adapt to and self-learn new technologies and deliver on them. Bachelor degree in Computer Science, Information Systems, related technical degree, or equivalent industry experience, and a minimum two years of IT experience.
55 N. Gilbert St., Suite 2201 Tinton Falls, NJ, 07701Contact