JIRA Administrator

Bachelor's degree in Management Information Systems, Computer Science or related discipline; or Masters degree. 4+ years experience as JIRA Administrator with experience customizing J
Full Time, Full-Time
Telecommuting not available Travel not required

Job Description

NETE is seeking a highly motivated, flexible, organized, and detail oriented JIRA Administrator to join our great team.

This is an immediate need with multiple positions to support projects for Health and Human Services (HHS) in Rockville, MD.


Analyze, review, and document current functionality to determine potential areas of improvement.
Manage user permissions for tools according to the needs of projects and teams.
Perform application and system administration tasks, including data backups and scheduled jobs.
Test new versions of the tools and plug-ins to ensure compatibility.
Research and utilize industry standard methods and techniques.
Maintain JIRA projects, workflows, permissions, and users while working in a JIRA 6.x & 7.x environment.
Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
Communicate and share knowledge with internal and external contacts at all levels.
Manage multiple responsibilities with tight deadlines.
Perform basic Linux and Windows Server administration tasks.

Location: Rockville, MD

Bachelor's degree in Management Information Systems, Computer Science or related discipline; or Master’s degree.
4+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
Minimum of 3-5 years’ hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
Expert level Atlassian tool administration knowledge on JIRA and Confluence.
Ability to write custom JQL (Jira Query Language), a plus.
Ability to construct custom dashboards using various filter types in JIRA, a must.
Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
Experience in performing Atlassian installations, migrations, and plugin installation, a must.
Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
Microsoft SQL Server or MySQL Database administration skills are preferred.
LDAP integration experience.
Strong analytical skills.
Ability to work in a dynamic agile environment.
Must have strong work ethic with good time management skills.
Excellent verbal and written communication skills.
Position involves some interfacing with customers.
Applicants selected will be subject to a Public Trust background security investigation and may need to meet eligibility requirements for access to sensitive information. US Citizens or Permanent Residents preferred.

NETE is a multi-award winning company as well as offers a collaborative working environment where growth is encouraged and nurtured. In addition, we offer competitive salaries that may include performance bonuses; and a comprehensive benefits package.

NET ESOLUTIONS CORPORATION (NETE) uses E-Verify to validate all new hires' ability to legally work in the United States.

NET ESOLUTIONS CORPORATION (NETE) is an equal opportunity employer and supports workforce diversity. All qualified applicants will receive consideration for employment without regard of race, color, national origin, religion, age, sex, disability, genetic information, sexual orientation, gender identity, pregnancy, child birth or related medical condition, marital status, veteran status or any other characteristic protected by law in terms, conditions and privileges of employment.

NETE is an Employer of National Service and encourages alumni of AmeriCorps and Peace Corps to apply for positions at our organization.

Disclaimer: The above description is intended to describe the general nature of work and level of effort being performed by individual’s assigned to this position or job description. This is not to be construed as a complete or exhaustive list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description, or responsibilities as needed.
Dice Id : 10203295
Position Id : 445
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