JRSS Senior IBM Tivoli Netcool Administrator

  • Appcast,
  • Scott Air Force Base, IL
Automated, BMC, Development, Ethernet, Foundation, Hardware, IBM, Java, Linux, Management, Metrics, Networking, Networks, Scripts, Security, Switches, TCP/IP, Tivoli, Unix, Windows
C2H Independent, Contract Independent, Contract W2, Contract Corp-To-Corp, C2H W2, C2H Corp-To-Corp
Telecommuting not available Travel required to 10%.

Job Description

 

 

Job Description:

 

 

Global Information Grid (GIG) Service Management-Operations (GSM-O), a Defense and Intelligence Group of Leidos has an opening for a Senior IBM Tivoli Netcool Administrator at Scott AFB, IL.

 

 

JOB SUMMARY:

 

 

Leidos is seeking a candidate to fill a Senior IBM Tivoli Netcool Administrator position supporting DISA's GSM-O contract at Scott AFB, IL. The candidate will be responsible for the maintenance and configuration of the Enterprise level IT monitoring systems. Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations. Approximately 10% of the job will require domestic and international travel. Work is performed based on the customer Accepted Level of Performance (ALP). Candidate will perform within a fixed price, performance-based environment where performance is based on pre-determined Service Level Agreement's (SLA's) or Acceptable Levels of Performance (ALP's). Candidate is required to support the development, documentation and tracking of measurements and metrics relevant to the ALP's.

 

 

PRIMARY RESPONSIBILITIES:

 

  • Be able to work in a rapid paced environment and must be able to work independently.
  • Be responsible for the maintenance and configuration of the Enterprise level IT monitoring system, IBM's ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM.
  • Be involved in the design and implementation of IBM Enterprise Monitoring solutionsDuties include setting up administrator and service accounts, tuning system performance, installing system wide software and allocate mass storage space.
  • Troubleshoot and resolve moderate to complex system/application issues.
  • Interacts with users and evaluates vendor products.
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
  • Application of security settings and other commercial best practices such as DISA STIGS.
  • Provides coaching and reviewing the work of lower level technical staff.
  • Provides support on a M-F business hours schedule, also responsible for on-call, extended hour, and weekend support as required by mission or emergency situations.

 

 

BASIC QUALIFICATIONS:

 

  • Bachelor's degree in a relevant technical discipline and 8+ years of work experience in IBM's ITM Netcool Suite of products including NOI, ITNM, TIP, DASH, ITNM required. 4+ years of additional related years of experience is accepted in lieu of a degree.
  • Strong knowledge in Netcool Omnibus, Impact, ITNM, ITM and DASH
  • Knowledge and experience in architecting, design and implementation of IBM Enterprise Monitoring solutions
  • Excellent knowledge in Event Management process and should have experience in Integrating ITM, Netcool and ITNM.
  • Good knowledge in Java / IPL Scripts and should able to create / modify the scripts in Impact.
  • Ability to troubleshoot and resolve moderate to complex system/application issues.
  • Experienced in writing automated scripts in UNIX and Windows OS for maintaining the health of the applications.
  • Ability to performance monitoring and tuning
  • Assist with the integration with other NMS and external ticketing systems
  • Prepare and submit change requests, user guides, training guides and other required documentation in support of capabilities for the Netcool systems
  • Ability to work with Operations to identify rules and correlation opportunities to enhance the user experience to monitor alarms.
  • Assist with deploying Netcool and appropriate rulesets on LANs, WANs, and other related networking infrastructure supporting Network Services.
  • Application of security settings and other commercial best practices such as DISA STIGS.
  • Currently possess an active Secret security clearance and the ability to acquire a Top Secret security clearance is required for this position.
  • Currently possess DoD 8750 certification at least IAT level II, e.g. Security+ce.

 

 

PREFERRED QUALIFICATIONS:

 

  • Integration of Network Management (NM) and Element Management (EM) systems with network performance, trouble ticketing, and security subsystems highly desired.
  • Experience with support systems to include enclave Ethernet switches, storage area networks (SAN), and network attached storage (NAS).
  • Candidates with a thorough knowledge of networking principles to included TCP/IP a plus.
  • Experience with a ticketing system such as BMC Remedy.
  • ITIL v3 Foundation certified
  • Linux environment experience
  • Windows Server experience
  • Experience working with virtual environments

 

 

GSMO

 

External Referral Eligible

 

 

External Referral Bonus:

 

Eligible

 

 

Potential for Telework:

 

No

 

 

Clearance Level Required:

 

Secret

 

 

Travel:

 

Yes, 10% of the time

 

 

Scheduled Weekly Hours:

 

40

 

 

Shift:

 

Day

 

 

Requisition Category:

 

Professional

 

 

Job Family:

 

Systems Administration

 

 

1000

 

 

Defense & Intel

 

 

Department: Information Technology/MIS
Dice Id : appblok
Position Id : 7021_R-00002931
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