Japanese-English bilingual IT Project Management and Infrastructure Support

IT Project Management, Japanese, infrastructure, Derivatives
Contract W2, Contract Independent
Depends on Experience
Travel not required

Job Description

Title: IT Project Management and Infrastructure Support (English/Japanese Bilingual)

Job Type: Full-time, Contract

Location: midtown, NYC

Salary: D.O.E. (Depends on Experience)

Work Schedule: 8 hours/day; Overtime



Who We Are

CAC America is a technology company founded in 1989 in Manhattan, NY -- a subsidiary of CAC Holdings Corporation founded in 1966 in Tokyo, Japan. Our core services are System development, System integration, Systems operation, and management services. We have been building up an extensive business knowledge base in the financial, medical, and other domains to provide the most suitable systems to our users. By leveraging these technologies, knowledge bases, and experiences, and by making good use of our group network, we are offering valuable solutions to support innovation in various social and business domains. At CAC America, we are looking for talented people who will put our clients at the center of everything we do.

Your Role

We are looking for someone who can perform both IT Project Management and infrastructure support for a Derivatives Market System. This position requires knowledge of IT infrastructure systems, such as servers, network protocols, and storage technologies.

We have a client who operates, manages, and maintains a Derivatives Market System for one of their clients, a Japanese corporate bank. This System was developed in Japan and installed in a data center located in the US. Your role is twofold: to act as a liaison to communicate requests from the American and European offices to the development team in Japan; and to promote projects in the US and Europe related to the Systems.

Regarding work location: if you are live within commuting distance of Manhattan, NY, you will be a hybrid employee who works onsite at the office once or twice a week. If you do not live within commuting distance, you will work 100% remotely. Whichever work arrangement is chosen, in some cases you may be required to work overtime.


  • Project Management of IT infrastructure
  • Preparation and review of requirement definition documents for IT Infrastructure projects
  • Review of design documents for IT infrastructure projects
  • Testing and review of test results
  • Review of UAT support, migration/implementation plan
  • Budgeting, and project internal approval support


  • Derivatives market system support
  • Handle user inquiries and execute first-level investigation of system failures
  • Escalate incidents to business user team or the system development department
  • Creation of system failure reports
  • Support for conducting Disaster Recovery test
  • Coordinate with the infrastructure development team and operation teams
  • Support for System testing (Regression Testing).
  • Test environment management and test schedule coordination
  • Production release support


About You


  • Business level verbal and written communication skills in both Japanese and English are required.
  • 3+ years of experience with IT project management.
  • BA/BS degree or equivalent practical experience. Bachelor’s degree in computer science, software engineering or a related field preferred but not required.



Required Skills/ Abilities:

  • Understanding of the concept of I/F Protocols (e.g., SFTP, HTTP, ODBC, MQ, etc.)
  • Extensive knowledge of IT infrastructure required to convert the Business Requirement of a project into Functional/Technical Requirements.
    (e.g., Network [TCP/IP, DNS, DHCP], SAN/NAS storage, Citrix App, VMware, EMC VMAX, VPLEX, LDAP, Azure Active Directory, server resource utilization, etc.)
  • Ability to learn and utilize IT tools promptly
  • Experience with UNIX server
  • An analytical, problem-solving mindset; delivery-focused with a client-centered orientation.


Preferred Skills:

  • UNIX server management experience is a plus
  • Understanding and experience with scripting languages (e.g., UNIX/LINUX Shell, MS Office VBA) is a plus
  • Log analysis experience for troubleshooting is a plus
  • Understanding of SQL and experience with data analysis for troubleshooting is a plus
  • Basic knowledge of any banking operation such as including FX (Spot, Forward, Option and Swap), Loan is a plus.
  • Experience with IT customer support is a plus
Dice Id : 10114261
Position Id : KT06272022
Originally Posted : 3 months ago
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