Network/Operations - Application Support Analyst

Kafka operations, Java, Linux
Full Time
Depends on Experience
Work from home available Travel not required

Job Description

Job Title: Network/Operations - Application Support Analyst

Location: Pershing Plaza NJ

Duration: 12 months CTH

 

***In the Kafka support role, the main focus for the candidate will be to work with application teams to resolve both production and non-production issues and to maintain the Kafka Plant.

Responsibilities:

  • Responsibilities include testing and documenting new functionality, monitoring system performance and health, and disaster recovery testing and support.
  • Off-hours and weekend support are requirements for the position.
  • Implementing systems, but also support, administration and maintenance of already existing systems.
  • Providing documentation and training staff in existing business information applications, testing system upgrades and business reports relevant to the company will also be necessary.
  • Upgrades, releases and enhancements will need to be communicated to relevant departments. Users must also be aware of the changes.
  • Must provide technical support to the users either in person, either via telephone or via e-mail.
  • Ensure a better usability of the system, by enhancing it. Manage different development tasks.
  • Experience with administrating systems, have demonstrable support, and report writing skills.
  • Must have advanced Microsoft skills in Word, Access and Excel, but also in Linux.
  • Implementing new software can mean that an application support analyst will also take the entire project management under his wing.
  • This means that, before the final testing and implementation of the product, he will have to write a business case.
  • Must support and comply with the corporate strategies, plans and policies, as with any development initiative, such as customer service improvements.
  • Because of the level of involvement, application support analysts must sometimes also ensure proper care of company equipment.
  • Should have advanced data extraction, analysis and logical problem solving skills.
  • Possess application functionality and data management concepts.
  • Good communication and business skills are also required.
Dice Id : 10180535
Position Id : 5858283
Originally Posted : 7 months ago
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