Junior Network Control/Satellite Specialist

Linux, Networking, Telecommunications
Contract W2, 6 Months
Depends on Experience
Work from home not available Travel not required

Job Description

Company in Tempe is looking for a

Junior Network Control/Satellite Specialist

Contract to Hire Opening

must be open to working any shift including night shift.

Off shift position, working 4 day week, 9 pm to 7 am, either Wednesday through Saturday, or Sunday through Wednesday. 1st 6 months will be training on 1st shift, however, must be able to work the night shift once training is completed

NO THIRD PARTIES OR AGENCIES PLEASE!

LOCAL CANDIDATES ARE REQUIRED!

SEND RESUMES ASAP TO SCOTT.LIEB@ENVISION.COM

Network Control Specialist

US Army/Military experience is a plus

Satellite Communications experience is a plus!

Envision is seeking a Network Control Specialist for our contract to hire opportunity in Tempe, AZ. Below is a brief outline of what we are seeking for this role.

Role

Network Control Specialist is responsible for monitoring satellite gateways and remote site equipment to ensure timely outage notification and resolution of issues in a 24x7x365 environment while fully complying with and executing the Gateway operational policies and procedures. Works to provide highly available and reliable systems to support

Duties and Responsibilities

  • Monitor and test the Gateway network elements per written operational procedures.
  • Perform remote maintenance as necessary or as directed per written operational procedures.
  • Accomplish items on SRV PM Checklists per written operational procedures.
  • Produce trending and tracking reports per written operational procedures.
  • Notify internal and external parties in timely manner when service-impacting issues occur per written operational procedures.
  • Basic troubleshooting of customer trouble tickets per written operational procedures.
  • Escalate non-standard events to Network Control Specialist Shift Lead or Management.
  • Respond to alerts in a timely manner and initiate corrective actions to restore network services.
  • Coordinate fault resolution with senior personnel and vendor support items.
  • Make recommendations and take actions to prevent/restore network interruption and/or service degradations.
  • Provide Tier 1 technical support for customer care and network elements as assigned.
  • Utilize Operations reporting systems, processes, and procedures to ensure timely and accurate trouble ticket resolution and activity reports.
  • Ensure policies and code of conduct are understood and complied with.
  • Perform other duties and responsibilities as may be assigned from time to time by management.

Job Requirements

  • Demonstrate Basic Networking and Linux operating skills.
  • Demonstrate Basic User level Microsoft Office suite (MS Word, Excel, OneNote, Power Point)
  • Demonstrate customer service skills with the ability to handle customer issues with diplomacy, tact, and a concern for the customer needs.
  • Ability to work with the cross functional teams to automate reactive procedures where possible, and to promote rapid response to known issues.

Qualifications:

  • Bachelor s Degree in Computer Science/MIS or Technical education preferred.
  • 1 year experience as IT Help Desk Technician or similar role.
  • Technical Industry Certification in the following disciplines A+, and Network+, preferred.
  • Experience in a telecommunications environment or similar required.

US Army/Military experience is a plus

Satellite Communications experience is a plus!

Off shift position, working 4 day week, 9 pm to 7 am, either Wednesday through Saturday, or Sunday through Wednesday. 1st 6 months will be training on 1st shift, however, must be able to work the night shift once training is completed

Please send Qualified resumes asap to

scott.lieb@envision.com

Scott Lieb

Envision

602 354-5979

Please call to discuss our Bonus Referral Program!

Posted By

Scott Lieb

Dice Id : envmo001
Position Id : SLAZSatNetwork
Originally Posted : 3 months ago
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