Junior Project Manager

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TYLER TECHNOLOGIES INC
Project, Director, Content Management, System
Full Time

Job Description


Location

Baton Rouge, Louisiana

Travel

10-25%

Responsibilities

  • Assists the Project Managers and Director of Operations with development, implementation, and support of the assigned products: Payment Processing services, Content Management System (template websites) and AppEngine (forms)
  • Uses data from support tickets to identify and propose improvements to the products, documentation, and processes
  • Develops subject matter expertise in configuration options for the assigned products
  • Assists the project management team in development of AppEngine prototypes
  • May lead the implementation of payment services, template websites and forms requiring the generation of status reports, timelines, administrative user training, and launch
  • Assists with product upgrades including regression testing, scheduling, and external customer communications
  • May function as the project manager for internal NIC Louisiana projects, which includes documentation of scope, development of timeline, development of a communication plan, and coordination of resources for project completion




Qualifications

  • Undergraduate degree in information systems, business, computer science or equivalent work experience.
  • Must display a positive attitude and patience in dealing with customers with varying technical experience or knowledge
  • Excellent listening skills to accurately assess requests and information provided by partners
  • Self-motivated with the ability to multi-task, prioritize tasks and deliver results to ensure timely follow-up and follow-through
  • Desire and ability to work in a fast-paced, highly flexible and entrepreneurial environment
  • Must possess strong analytical and problem-solving abilities
  • Must display initiative to help identify opportunities for improvements based upon customer feedback
  • Proficient with the Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Must be self-motivated and proactive
  • Ability to understand and evaluate a variety of technologies and platforms.
  • Strong organizational and prioritization skills.


Great Place to Work & Grow Your Career

Come join us as we transform the public sector! Our mission, vision, and values guide everything we do. We're also frequently recognized as a great workplace locally and nationally. See our many awards and accolades .

Taking Care of You & Your Family

Your health and well-being are important to us. That's why we invest in our team members by offering competitive benefits to support their health and financial wellness. Learn more about how we care for our people .

Apply Online

Requisition Number:2021-1775

#DICENIC
Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.


Company Information

At Tyler, we empower the people who serve the public by providing local governments and school districts with innovative, fully integrated software and services. In fact, we devote all our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive to the needs of their constituents. Our comprehensive software solutions span the full range of mission-critical services that government entities address every day.
Dice Id : 10180326
Position Id : 2021-1775
Originally Posted : 2 months ago

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