LAWSON SYSTEMS ADMINISTRATOR
Summary of Job Scope and Expectations:
The Lawson System Administrator is responsible for providing preventative and proactive maintenance and monitoring of Lawson system and applications. This position works closely and shares accountability with the Infrastructure team on Lawson systems, including job monitoring and recovery, hardware optimization and planning, and application patches and upgrades. This position also provides high-level support to end-users to resolve systems issues and is the point of contact for Infor. The Lawson Application Administrator is responsible for protection of the data, including disaster recovery and data restoration planning.
Works closely with the Infrastructure team and business users to maintain the Lawson and Lawson related applications such as BSI and MHC. Works with Infor to maintain business relationship and acts as the Lawson system owner.
Responsible for job monitoring and recovery, hardware optimization and planning, and application patches and upgrades for the Lawson systems. Maximizes up-time, performance, and availability of Lawson. Upgrades TaxFactory as needed throughout the year.
Responsible for the protection of data for the Lawson system. Manages Lawson security including roles and rights to use certain Lawson functions and helps determine and establish roles for new modules or applications.
Provides high-level end-user support the Lawson system to resolve system issues. Responsible for troubleshooting system related issues and opens support cases with Infor to resolve issues when needed.
Acts as a liaison to the business users to maintain integrity and confidence in the system. Coordinates and/or provides end user training for upgrades, new modules, etc.
Works with developers to create and maintain Infor Process Automation workflows and Lawson Design Studio user interfaces.
Bachelor s degree in Computer Science or related field
Minimum five years of system administration experience with three years specifically in Lawson S3 v9 and later.
Strong knowledge of MHC Document Express
Strong knowledge of BSI TaxFactory
Strong knowledge Lawson S3 Financials and HR Suite
Strong knowledge of Lawson Security
Strong knowledge of Infor Process Automation
Strong knowledge of Lawson Design Studio
Knowledge of SQL Query
Knowledge of ETL tools and functionality
Strong computer/technology skills and proficient in Microsoft Office Suite
Strong communication (oral and written) and listening skills
Organization and time management skills
Ability to solve problems independently
Ability to manage small projects
Ability to meet deadlines and multi-task
Ability to work positively with other departments and Operations ( win/win )
Demonstrates proactive behavior