Lead Application Support Engineer

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The Depository Trust & Clearing Corporation
Application, Engineer, Access, UNIX, Windows, Java, J2EE, Oracle, System, Linux, Unix, Solaris, SSL
Full Time

Job Description

About DTCC:
With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.

At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity. We proactively develop your potential and invest in your career.
Why you'll love this job:
Being a member of the Information Technology Group the Lead Application Support Engineer will be responsible for providing technical support of all the application. The role will be carrying out all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is encouraged to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and raise technical support incidents where necessary.

The role will be responsible for providing technical support of all the application. The role will be carrying out all aspects of the operating procedures/runbooks within a predefined shift pattern. This role is expected to work closely with the required development teams, our Enterprise Infrastructure partners and our internal business clients to resolve and escalate technical support incidents where necessary. Coordinate with multiple teams across the organization to complete operational requirements.ut role/team
Your Responsibilities
  • Support DTCC applications by providing monitoring, application, and system support for DTCC's production application services client facing environments.
  • Provide 24x7 support for event monitoring, incident triage and escalation
  • Provide support to all jurisdictions on a shift basis, handling any activity for any region within the local time zone coverage
  • Identify and implement efficiencies and improvements to standard processes and procedures such as automation through scripting, programming, etc.
  • Contribute to projects by completing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
  • Provide support for change management approval, execution for DTCC's production application services
  • Client support team engagement to assist with application related incidents, client testing and integrations
  • Disaster recovery test planning and execution - application environment review, shutdown, start, verification, troubleshooting
  • Access administration for application access to DTCC's production application services
  • Support management of resources that are involved in maintaining the host operating system on UNIX, Vmware and Windows servers as well as software subsystems such as databases, web server software, LDAP, and security subsystems.
  • Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately
Talents Needed for Success:
  • 6 years of related experience minimum
  • Experience in onboarding and supporting complex distributed systems built in Java/J2EE, IIB and MQ.
  • Knowledge on application server and database platforms like AWS, Tomcat, Weblogic, Containers (Redhat Open Shift, Tanzu), Oracle, PostgreSQL, is a must.
  • System admin and scripting experience on operating systems Linux/Unix, Solaris and Windows.
  • Should have exposure to networking, SSL cert management and SSH.
  • Familiarity with ITIL 2.0 processes and Service Now is required.
  • Experience in financial industry will be a plus.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



About Us

About DTCC

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.



About the Team

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.


Company Information

Who are we?

DTCC safeguards the financial markets and helps them run efficiently – in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

Why choose DTCC?

DTCC employees work at the center of the world’s financial markets, bringing both innovation and stability to the entire post-trade lifecycle. Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.

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Dice Id : 90853261
Position Id : 203316
Originally Posted : 2 months ago

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