Lead Business Systems Analyst

business system analyst, business systems analyst, Agile, Scrum, PMP, PMI, CSM, TFS, Team Foundation Server, requirements gathering, user stories, Waterfall
Contract W2, 6 Months
Depends on Experience
Work from home available Travel not required

Job Description

Please, no third parties. Permanent residents only.
This position can be fully remote, hybrid, or fully onsite.
This is a contract-to-hire opportunity.

 

Supervisory Responsibilities:
- Implement and streamline processes on an ongoing basis to increase productivity
- Regularly report status to upper management on assigned projects and tasks
- Regularly coach and mentor employees to advance their skills
- Assign work to employees and manage level of performance that will meet management expectations
- Proactively identify areas that can be automated to increase levels of efficiency
- Prevent and eliminate single points of failure through regular cross training and documentation
- Facilitate high level of inter/ intra team communication / coordination
- Escalate issues, concerns or blocks as appropriate for resolution
- Hold team accountable for commitments every Sprint and ensure retrospectives are performed to mitigate future gaps
- Proactively facilitate higher velocity and quality on an ongoing basis
- Serve as the back-up Scrum Master for all Enterprise activities and follow the Agile Methodology accordingly
- Ensure work items in TFS are organized and follow a consistent naming convention
- Ensure Service Desk tickets are completed within published service level agreements
- Ensure coding standards are followed and Peer Reviews are performed before new development is released to Production
- Develop team and employee goals in alignment IT objectives and larger organizational business objectives
- Take action that resolve conflicts in a fair and even-handed manner that results in resolution that is best for the organization
- Manage and mitigate risks, help establish sound process, track and report activities, set appropriate expectations with internal partners, and train personnel to provide consistent, sustainable support
- Ensure adequate coverage during employee absences to ensure support for business emergencies
- Drive an enterprise view for solutions and problem solving
- Manage multiple competing project priorities including support of Support Division initiatives
- Delegate assignments to employees (when appropriate) to maintain strategic focus while providing a sustainable level of service and efficiency.
- Embody, drive and consistently reinforce professional behaviors that align with established company core values.
- Facilitate orientation and training of new team members
- Audit team members time entries in TFS on a weekly basis to ensure timely entries and correct project IDs are assigned for accurate financial reporting
- Draft and email regular updates to internal customers using the required communication templates.
- Maintain inventory of Enterprise Services functions and activities to include “how to” instructions and names of back-ups.

Business Analysis Lead Responsibilities:
- Perform hands-on planning, gathering, documentation and maintenance of business requirements, including work flow analysis and process engineering
- Maintain a detailed understanding of business process purposes, dependencies and related systems
- As part of project initiation, document business “As-Is” process and ensure team has a detailed understanding
- Determine and execute the appropriate elicitation methods to research, define and document business processes
- Write clear, concise, consistent User Stories which accurately decompose high-level concepts and requirements into detailed, workable deliverables
- Provide detailed clarification of business requirements to developers, quality assurance engineers, vendors, etc. throughout project and/or development cycle
- Facilitate meetings with business to understand business processes and requirements. Ensure business remains focused on business needs rather than the solution.
- Drive full understanding of business needs before allowing the team to determine a solution
- Collaborate on the development of user acceptance test documentation and support their execution to ensure that requirements and quality objectives are satisfied for product owners
- Regularly update user instruction guides and publish in shared IT location
- Ensure meetings maintained focused on the topic at hand and prevent derailment
- Create clean and concise documentation that easily understandable for consumers at all levels

Knowledge, Skills and Abilities Required:
- Must have proven experience with managing software development groups and projects
- 5+ years of experience working in an IT leadership role
- Strong knowledge of Agile Methodology (Scrum, Sprint Planning, Product Backlogs, Sprint Backlogs) and TFS to manage Sprint Cycles (usage and reporting).
- Experience using Team Foundation Server (TFS) and Visual Studio (or similar tools)
- Proficient with the Office Suite Access, Visio, Word, Excel, and PowerPoint
- Experience using a ticketing system such as Footprints
- Must demonstrate expertise with a variety of SDLC concepts, practices, and procedures.
- Basic understanding of the Waterfall Methodology

Non-technical attributes:
- Ability to drive best practices for all development team roles
- Dependable and able to work independently to drive initiatives forward without detailed direction
- Excellent verbal and written communication skills
- Self-starter that can work well in a team environment
- Ability to proactively resolve issues with a positive attitude while keeping upper management informed
- Ability to develop enterprise ideas, and execute them in a highly collaborative environment
- Excellent oral, written, diagrammatic communication and presentation skills
- Health Insurance experience a plus
- Business Analyst and/or Scrum certifications are a plus
- Bachelors Degree or higher is preferred.

 

 

 

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Dice Id : 10238334
Position Id : 7186438
Originally Posted : 3 months ago
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