Lead Data Analyst

Data Analysis, SQL, Excel, Data Analyst, Forecasting, Capacity Planning, Workforce Management, Data Modeling
Contract W2, 6 month contract to hire
Depends On Experience
Work from home available

Job Description

Our F100 client located in a NE suburb of Cleveland, OH is looking for a Lead Data Analyst to join their Office of Business Technology Management organization in a contract position with the potential for conversion. This would onboard remotely, but would eventually be on-site in Cleveland, OH (currently remote through 2021). Your primary responsibility will be to develop, maintain, and present long-term staffing models for their IT Service Desk teams

Day to day responsibilities:

- Meets with management, peers, and other departments to discuss staffing and forecast analysis needs of IT Service Desk.

- Maintains long term staffing models for ETS Service Desk. Creates and communicates long-term hiring plans.

- Prepares phone, chat and portal channels demand forecast by reviewing and adjusting for variances in attrition, volume, productivity, handle time and volume.

- Develops and designs presentations to show staffing and forecasting analysis findings and may discuss recommendations for next steps.

- Participates in the formation of staffing plans and forecasts and provides answers to questions about staffing and forecasting data to appropriate Service Desk staffing efforts.

Essential Skills:

- Forecasting

- Presentation & Interpersonal Skills

- Strong quantitative skills to interpret data

- Ability to analyze problems using various mathematical techniques

- Knowledge of large data concepts, practices, and terminology

- Demonstrated learning agility to understand business processes and systems

- Intermediate knowledge of WFM Tools and Analytics

- Ability to learn quickly and work in an adaptive, team-oriented environment

- Strong communication skills, both written and verbal

- Basic data manipulation and modeling requires some understanding of programming syntax and skills

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Please click the Apply Now button to apply for the job.

We will review your resume and call if you are qualified.

Resumes will NOT be sent to clients without your approval.


Refer a colleague to us, and Precision will give you $ 1000 if we find a job for that person!

(The fine print: The referred candidate must be previously unknown to us. Start date must be within 6 months of referral.)

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Our Clients. We work with the best.

- We are direct vendors to Fortune 500 companies across North America

- We're the top provider of contract IT professionals to many of our clients

Our Experience. We know how to sell our candidates to clients.

- We've been in business for over 20 years, and have made thousands of successful placements

Our Background. Precision is run by former IT professionals.

- We know what it is like to be an IT consultant working in a large organization.

- We actually understand your skills. We'll make sure that you are right for the job, and that the job is right for you.

Our Reputation for Quality. Clients favor Precision's candidates.

- We take the time to learn about you so that we can best match you to our openings and sell you to our clients.

- Our clients know from experience that Precision's consultants are the most qualified and the best fit for their project teams.

Our Ethics. We pride ourselves on our ethical business practices.

- We never submit your resume without your permission, and we never give your resume to other staffing companies

- We are up front about pay rates and the interviewing process, and provide you with constant feedback.

Our Responsibility. We take seriously our obligations to our consultants.

- We always pay on time

- We offer highly competitive pay rates, as well as an opportunity to participate in our group health insurance, long term disability and 401(k) plans.

- When required, we carefully manage H1-B and applications, and involve you at every step.

- We have dedicated HR personnel that will answer the phone when you call.



Job ID 4550DI-0051
Dice Id : precisn
Position Id : 4550DI
Originally Posted : 2 months ago
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