Lead HelpDesk Technician

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ConsultNet, LLC
Technician, Adobe, IT
Full Time

Job Description

Job Description

Lead HelpDesk Technician
Utah County
Contract to Hire
Contract Rate: $41 - $46/hr
Target Salary: $75-$85k DOE

Our client is looking for a lead helpdesk technician to join their team. In this role you will oversee two other HelpDesk technicians, ensure all systems, hardware, software is supported, track ticket resolutions and drive superior customer service in all tasks.

Required Skills:
  • 7+ years help desk experience
  • MS Office 365
  • Active Directory/Azure AD
  • Adobe Cloud
  • Remote User Support
  • Helpdesk ticketing systems
  • 5-6 Week On Call Rotation

Nice to have:
  • Connect Wise experience
  • Cloud (AWS, Azure, Google Cloud Platform)
  • Infrastructure as Code (IaC) experience

Be a part of the ConsultNet difference. As a leading national provider of IT staffing and solutions, ConsultNet delivers exceptional services to startup, midmarket and Fortune 1000 companies across North America. Since 1996, we've partnered with clients to create rewarding opportunities for our consultants, successfully building teams that have surefire results.
In the past two years alone, we have placed more than 1,500 consultants in contract, contract-to-hire, or direct placement opportunities. We understand communication is key to finding the right job that matches your skills and career goals. For us, it's not just the work that we do; it's how we do the work. Our breadth of offerings extends to multiple IT positions in major markets throughout the country, see more at - www.consultnet.com


Company Information

Our experience and deep relationships inspire flexible, strategic staffing solutions.

Founded in 1996, ConsultNet was built to equip our clients to excel in IT—through expert consultants, project leadership and custom solutions.

With business in 45 states, ConsultNet serves multiple industries including:

finance, manufacturing, healthcare, digital media, advertising and the federal sector

In the last two years, we placed 1,500 consultants and served 300 clients, with contract, contract-to-hire, direct staffing and project-based teams.

As principled pioneers, we serve as an invaluable resource that drives business results.

Go Farther with ConsultNet

Dice Id : cxcnetut
Position Id : 21-00871
Originally Posted : 2 months ago

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