Lead Knowledge Analyst

  • Modis,
  • Boston, MA
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Modis
Analyst, CASE, Database, Development, Management, Materials, Research, Sales
Full Time
Work from home not available Travel not required

Job Description




Position Summary

We are seeking a strong candidate who has a passion for technology and an eye for the future. Please apply if following describes you:
  • You are someone who not only understands technology, but the business benefits the technology brings.
  • You not only use technology but have worked at technology vendors giving you insider s view of technology development, innovation, operations, challenges and competition.
  • You are someone with industry experience and expertise in Software and Cloud technologies (SaaS, PaaS, edge, etc.).
  • You have deep understanding of the technology platform, business value and you can articulate the various layers, players, challenges and best practices. Your experience in technologies such ML/AI, IoT, Edge, is a plus.
  • You understand the challenges that a vendor faces when they move from offering an on-premise solution to a cloud offering. You can not only articulate technical challenges but also operational and cultural.
  • You understand how modern cloud-based providers succeed, not only technologically but also marketing, sales, service, etc.
  • You are someone who loves looking at data, analyzing the future and helping others find their way through research.
  • You are someone who loves reading future trends and following the thought leaders.
  • You are connected in tech community and able to articulate the trends, debate the benefits/challenges and future vision


The Lead Knowledge Analyst will work with case and proposal teams in a leading role by providing customized knowledge for client work and occasionally providing client facing expertise. Additionally, the Lead Knowledge Analyst will work with topic/sector teams by collaborating and maintaining the development of new knowledge through participation in internal research and knowledge infrastructure projects, database, surveys, etc.



Job Responsibilities

Work with case (and proposal) teams in a leading role
  • Scopes knowledge needs of case teams & liaises with team members
  • Provides customized knowledge for client work, occasionally providing client facing expertise
  • Acts s a thought partner, establishes credibility with case teams and provides problem solving & topic/sector expertise insights (up to 20% of time)
  • Captures, codifies & maintains knowledge content


Work with topic/sector teams in a leading role
  • Collaborates & maintains the development of new knowledge through participation in internal research and knowledge infrastructure projects, database, surveys, etc...
  • Controls quality & supervises contribution / updates to existing topic/sector knowledge base
  • Develops content for go-to-market materials
  • Promotes innovation identifying knowledge capture opportunities
  • Contributes to building sector/topic/ teams and suggests emerging topic/sectors based on client demand


Manage projects
  • Manages KT team on projects with case teams, ensures execution & is responsible for overall quality
  • Leads the communication and manages workflow to ensure case team satisfaction
  • Reviews & assesses the relevancy of documents in existing topic/sector-related knowledge base


"Lead" KT teams
  • Advises, knowledge share & trains junior team members, proposal and case teams


Basic Job Requirements
  • Bachelor s Degree Required; Advanced Degree Preferred
  • 4-5+ years of industry experience
  • Deep Knowledge of Technology topics, such as, Software Development, SaaS, PaaS, Data Center Design and Operations, migration to cloud, SaaS pricing, etc.
  • Expertise in one of the key areas such as SaaS, PaaS, Edge, IoT, etc. With your self-identified expertise area, you have deep understanding of the technology platform, business value and you can articulate the various layers, players, challenges and best practices


Key Competencies
  • Topic/sector expertise in the affiliated PA
  • Ability to build and maintain a strong industry network
  • Ability to multi-task & operate effectively in a matrix organization
  • Developed skills in building trust and rapport with the Knowledge Analyst & Senior Knowledge Analysts
  • Potential to develop management skills and business acumen
  • Strong experience in a topic/sector domain with own professional network
  • Strong presence & high level of maturity
  • Thought partner & strong problem solving



Company Information

At Modis, we have the connections and expertise to help save you time and start earning money in the right IT or engineering job for you. We use our insight, knowledge and resources to match you with top positions at leading companies. Many of our clients use our services to help fill positions quickly so they can avoid the time-consuming process of posting jobs and sifting through resumes. This can mean we can offer you access to unadvertised IT and engineering job openings and quick placement opportunities that you wouldn't otherwise know about. Get The Modis Advantage.
Dice Id : cxmodmas
Position Id : US_EN_6_914759_1032595