Bigger challenges. Bolder ideas. Global impact. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. We’re the company behind the world’s fastest satellite internet service, with technology that’s helping to bridge the digital divide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gain greater access to education, entertainment, medical research, commerce, and much more, our team is empowering millions of customers worldwide.
We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in the pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. Interested in joining our mission? Take a look at career opportunities at Viasat today.
We are seeking a talented Product Design Lead to lead projects, grow the team, and set the direction for our portfolio of enterprise products. You will enhance user satisfaction by improving the usability, accessibility, consistency, and overall experience of products across our IT technology teams.
In this role, you will be solving complex problems based on quantitative and qualitative data that you will be gathering from real users. The work will encompass the whole design and user experience process from envisioning future concepts and defining user flows to detailed interaction designs and prototypes, user testing, and assisting development teams with final implementation. In this role, you will crystallize the problem space and guide the team to research, ideate, and produce delightful experiences, outcomes, and solutions. This position requires you to take hands-on responsibility coaching and mentoring other team members about Design processes, best practices, and the value they deliver. To succeed in this role, you must be passionate about UX and be a self-starter who is constantly challenging yourself and your colleagues to grow.
Influence and lead design thinking across the business unit, leading and creating human-centered experiences and product design processes throughout the organization.
Collaborate with stakeholders and teams to define and implement innovative solutions for the product and services direction.
Conceptualize and iterate original ideas that bring simplicity and user-friendliness to complex design problems.
Guide, support, and balance team recommendations with research, analytics, usability testing, user insights, and other quantitative/qualitative insights as appropriate to advance ideas.
Act as the user advocate during the product development process, present and defend designs and key milestone deliverables to the team and product stakeholders with an ability to see the big picture while maintaining careful attention to detail.
Lead and guide the following activities: UX Research, Heuristic evaluations, Persona creation, defining design briefs, storyboarding, high & low fidelity prototyping.
Manage and prioritize projects and scope and plan design activities and outputs within the team.
Shape an environment that attracts great people and creates the conditions to do their best work. Act as a hands-on mentor/coach to the user experience and product design-focused employees, helping them achieve satisfying career goals.
Work interdependently and collaboratively with team members on key initiatives to ensure that the creative execution maintains a strong, consistent look and feel.
Utilize and contribute to design patterns that will enable a consistent visual user experience across products and platforms.
8+ years of experience designing outstanding digital products.
Strong portfolio outlining ideation process, design thinking, interaction, and visual design across a wide range of user experiences.
Thorough understanding of the agile software lifecycle and ability to communicate and engage with frontend and backend engineering teams to iterate and achieve the best solutions.
Experience and understanding of the entire product development process, from problem-solving through to detailed interaction and visual design.
Ability to think and design in terms of systems not just interface elements.
Be able to create high-fidelity mockups of your designs using Figma, Sketch, etc.
Excellent communication and interpersonal skills and the ability to build strong working relationships with a diverse range of stakeholders.
2 years of experience managing or leading design teams.
A Degree in Graphic Design, Visual Communication, Digital Media, Interaction Design, Industrial Design, Product Design, Human-Computer Interaction, Human Factors, Cognitive Science or related field – or commensurate work experience.
Portfolio examples of enterprise applications.
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