MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
We are looking for an experienced Looker Support Engineer to join our Business Applications team. As a member of the team, you will be responsible for ensuring the reliability, availability, and maintainability of our Looker infrastructure. You will work to ensure that the Looker’s architecture and governance are aligned with strategic business initiatives, company goals, and the mission . This role is a great opportunity to join the team as a founding member and help drive business intelligence functions.
Maintaining Looker infrastructure
Troubleshooting infrastructure and/or system-related issues with Looker developers
Handling platform upgrades
Enhancing support documentation and implementing solutions to drive self-serve capabilities
Working closely with multi-functional teams such as compliance, finance, engineering and legal in order to drive governance and change management of the platform.
Participating in system audits and testing to ensure an environment that protects the integrity and availability of information.
Self-starter with the ability to overcome obstacles and challenges with little to no supervision
Minimum 3 years demonstrated ability with Looker administration
Experience working with AWS (EC2, Autoscaling, S3, RDS, EFS, IAM, Codebuild)
Experience working with support engineering teams
Working knowledge of web service development and architecture (SOAP/REST).
Familiarity with SSO and access provisioning
Understanding of compliance regulations and its implementation in the IT/SaaS applications space.
Excellent verbal and written communication skills with both engineering and non-engineering audiences with customer focus and problem solving approach.
Experience with programming/scripting languages (SQL, Python, Go, etc)
Experience working with configuration management and orchestration tools (SaltStack, Ansible, Puppet, etc)
Experience working with CI\CD pipelines
Experience working with monitoring and observability platforms (Grafana, Kibana, Datadog, etc)
Experience working with IaC platforms (Terraform)
LookerML Developer or Looker Business Analyst Certification
Prior experience working with a fintech company