Job Description: Responsible for elicitation, analysis, and documentation of business requirementsResponsible for analyzing the business needs to identify new processes and process improvements that will meet those needs; inclusive of "soft" system factors including: roles, responsibilities, policy, culture, etc.Analyze detailed system factors including input/output requirements, information and paper flow, hardware and software needs to ensure well a rounded and understood solution is achievedEffective in a variety of formal/informal presentation settings: one-on-one, small and large group; to associates at all levels of the organization.Ability to set expectations with project business partners and recognize when issues/events may affect deliveryFacilitate appropriate conversations to gain approval and priority of proposed enhancement and business as usual workAbility to represent the Solution Manager / Product Owner strategy and goals in their absenceCreate business case documentation on behalf of the Solution Manager and/or the business stakeholders upon requestResearch and exploration of user requirements, costs and benefits in support of documentation required for the demand management processParticipate in design, review and presentation of training and support content such as FAQ and Knowledge documentationPlays a third level support role by helping to troubleshoot and resolve issues with production systemsWork with third-party software providers to ensure solutions meet the needs of FergusonMeet agreed upon deadlines and communicate or escalate in a timely manner when deadlines are at riskAbility to work independently with minimal supervisionIn addition to the essential job duties identified, all associates will perform duties as requested by management
The Business Analyst is responsible for the analysis, documentation, communication and approval of functional/non-functional business requirements for software applications, 3rd party vendor packages, or infrastructure implementations. The Business Analyst operates as a liaison between the Ferguson business groups/departments and the Information technology department.
RESPONSIBILITIES:Ability to lead large complex projects in the areas of Master Data Management
PRIOR EXPERIENCE: 6+ years of relevant IT industry work experience.6+ years of Business Analysis experience.
TECHNICAL SKILLS:Strong PC skills with specifics toward all Microsoft Office applications.Knowledge of Master Data, Business Intellegence reporting preferred.Experience with SQL, Step, Azure Devops prefered.Experience with data profilingPosses general business or technical knowledge.Ability to create process flows and diagrams.Strong analytical skills.Strong verbal and written communication skills.Interview skills, ability to talk to individuals and groups about their need and ask the right questions to surface essential requirements information.Strong listening skills.Strong interpersonal skills, ability to work with all levels of associates.Ability to work on simultaneous projects.Receptive to some travel (education, project pilot, training, site visits, etc).Open minded about alternative solutions, not constrained by the way processes have always worked within any particular company.Facilitation/able to work with groups to get things done.Must be experienced in the Software/System Development Life Cycle.Must be self-motivated, proactive, creative and efficient. Must be detail-oriented and thorough with the ability to meet aggressive deadlines.Must have a good understanding of both Waterfall and Agile methodologies.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.