MDM Specialist

MDM Expert, MDM Specialist, Mobile Support
Full Time
Telecommuting not available Travel not required

Job Description

Novus Global Solutions is an NJ based professional services firm focused on driving consulting jobs back into the US. Novus has a unique anti-offshore model that has been recognized and accepted by many businesses in 4 continents and 9 countries.

Novus is highly specialized in SAP, JAVA, Microsoft, Custom development and Management consulting and works directly with our customers to deliver consulting excellence. At Novus, you can have a challenging career that fosters your growth and ensures a positive impact on the environment. Novus is specialized on business intelligence and provides architectural as well as business solutions to its customers spread across all known industries.

Novus is currently looking for a MDM Specialist :


  • 3-5 years of technical support experience.
  • 2-4 years with MAC OS, iPhone, iPad, Android devices
  • On-call availability as needed.
  • Basic familiarity with MDM consoles such as AirWatch, Mobile Iron, MobiControl
  • Proven ability to troubleshoot Mobile and MAC devices including iPhone, iPad, MAC, and various Android devices
  • Monitor/resolve support tickets related to mobile and MAC device hardware, software, etc.
  • Perform post-resolution follow-ups with customers to ensure resolutions remain successful.
  • Willingness to follow Change Management Process
  • Ability to work well in team environments
  • User Support Administrative Duties
  • Other duties assigned as needed.
  • Collaboration across teams to achieve personal, departmental and company objectives.
  • Must have excellent communication skills, both verbal and written
  • Must be able to join immediately


Please submit with your updated resume in word, expected hourly rate or salary, availability to start and a link to your linked in profile.

Novus is an equal opportunity employer and is looking for candidates to join their team as employees. All candidates must be legally allowed to work in the US.

Any companies or individuals representing companies submitting hotlists or adding us to unauthorized distribution lists will be reported to UCE for violation of privacy and SPAM laws in US which is subjected to a $10,000 fine per incident/email or more.

Third party applications will not be accepted. All candidates must submit their own applications.

Dice Id : RTX15a86f
Position Id : 641189
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