5+ years of experience in Dynamic CRM experience.
Experience in customizing and extending Microsoft Dynamics to create a global search, track policy information and communication preferences.
Exposure to upgrading the Dynamics CRM to the latest version of Dynamics 365.
Upgrade the existing CRM Forms, Entities, Attributes, Views, Ribbons & Sitemaps
Implement new dashboards to provide real-time business event snap-shots for business reporting.
Apply necessary duplicate detection rules on the entities to maintain data integrity.
Develop custom workflows and plugins to implement logic on the certain functionalities.
Implement Business Process Flows on select forms to enhance user experience.
Work on implementing security for CRM based on roles.