Mac / Windows Systems Engineer

Mac, Apple, Mac OS X, OS X, Mac OS, Active Directory, VMware, Windows, MS Windows
Full Time
Competitive
Work from home not available Travel not required

Job Description

As more and more companies adopt Apple products into their small and mid-sized businesses, our need for Mac Specialists to support our existing and new clients has never been greater. Therefore, we are seeking a dynamic, versatile Windows / Mac Specialist to join our growing team here in Denver.

Since 1997, Business Network Consulting (www.bncsystems.com) has been providing the industry’s best IT Support for small and mid-size businesses in the Denver and Dallas markets. Our team of expert engineers has a strong personal drive to succeed and thrive in an environment that requires working independently as well as together as a team.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

As a representative of BNC, you will:

  • Work as the technical advisor/engineer for your assigned clients in the Denver area
  • Support the complete network environments, including servers and workstations, of primarily integrated Apple and Microsoft systems, mostly operating in virtual server environments
  • Manage system and/or network issues to resolution within your client base
  • Manage new installations and migrations
  • Identify ways to improve assigned clients' systems and infrastructure (upgrades to hardware, software, and network)

 

You Must:

  • Have proven experience supporting Mac Environments of 10 or more users
  • Have proven experience supporting Apple iOS devices in business environments
  • Have exposure to MS Windows environments
  • Have previous networking experience
  • Have strong technical ability and outstanding troubleshooting skills
  • Have excellent communication skills
  • Have exceptional customer facing skills
  • Have a high degree of demonstrated professionalism
  • Be able to excel in a fast paced team environment
  • Be able to effectively operate within set guidelines, policies and procedures
  • Be willing to share in occasional after-hours and weekend work

 

Nice to Have:

  • Apple Certification (ACTC, ACSA, ACMA or other)
  • Microsoft Certification (MCSE, MCSA, MCP)
  • Mac OS support experience (through 10.13)
  • iOS support experience (through 11)
  • Microsoft Office on the Mac Support (through 2016)
  • Experience configuring mail clients with MS Exchange / Office 365
  • Vmware Fusion installation and support
  • Apple Server experience
  • Understanding of Apple ID and iCloud
  • Microsoft Windows 7 – 10 support / troubleshooting experience
  • Windows Server 2008/2012/2016 installation, support and troubleshooting experience
  • Understanding of storage technologies (NAS, SAN, iSCSI, RAID)
  • Mac Integration with Windows Active Directory is a plus
  • Cloud Storage / Sharing Experience


What you can expect from us:

  • Competitive salary with potential for bonus pay
  • Health & Dental benefits
  • 401(k) plan with company matching
  • Mac Laptop and iPhone provided
  • 15 days of Paid Time Off per year
  • Travel & parking reimbursements
  • Monthly company-sponsored Happy Hour
  • Fully stocked beverage fridge
  • Company parties & events

All interested candidates please apply on our website by following the apply now button to our website and uploading your resume. We'll be in touch ASAP to discuss further and help you decide whether this could be the right fit for you.

Posted By

James Archer

450 E. 17th Avenue, Suite 300 Denver, CO, 80203

Dice Id : RTL200668
Position Id : 512770
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