Manager, Technology – QA Lead
Managers of Technology in QA are senior software test engineers with leadership ability.
Managers of Technology with specialization in Quality Assurance (QA) are senior systems engineers and QA Team Leads with upwards of five (5) or more years of hands-on experience in QA. QA software engineers or testers will create detailed test plans, test scripts, unit tests, load tests, custom scripts, automation, and lead support for comprehensive application and systems regression testing. They must be familiar enough with the underlying hardware as well as the operating system so that their strategies for testing work well with pre-existing systems as well as new work in development. They may develop new concepts for testing products that have yet to be released on the market. The Manager works closely with the QA Team as the senior-most tester in the QA Center of Excellence and as a problem solver and outstanding communicator.
The Manager, Technology leads the testing team to validate web-based software applications, xml-based software services, application middleware, and relational databases. These professionals often interface with experienced software engineers, analysts, and support team supervisors to provide deep level validation for different features of an assembly of software applications including speed, performance, failover, failback, memory leakage, dead-lock scenarios, referential integrity, and shear strength. Other duties include validating whether or not support desk issues and software related bugs are reproducible, managing the time and allocation of their own QA resources, and generating comprehensive test plans for new development work.
The Manager has demonstrated that they are the very best on their team by way of their professionalism, commitment, and willingness to embrace new challenges as they arise. With a can-do attitude, the successful manager will use their ability to create superior quality software in a way that will energize and inspire other members of their team. The Manager is also able to function as a team leader when necessary.
QA engineers typically possess a bachelor’s degree in software engineering or computer science. Engineers with specializations in other streams but additional certification from computer-training institutes, good programming skills, and experience with computer systems, information architectures and web technologies are also considered by employers. Many large companies train new employees about in-house technology and procedures. Employers of Associates of Technology in QA testing show a strong preference for individuals with professional credentials, including Certified Software Tester.
The Manager, Technology QA Lead is responsible for the day-to-day operations and successful delivery of professional quality software testing services from the QA Center of Excellence (COE). The Manager’s duty is to continuously improve the quality of SCI’s products through innovative testing strategy, adherence to company policy, and best practices in the field of QA. The Manager is expected to be hands-on as well as providing oversight, guidance, and mentoring to those on their QA team. The Manager will be experienced with programming and scripting, databases, and customized ways of testing software systems. The Manager is the specific resource responsible for creating detailed test plans for each new major project produced by SCI’s Gold Development team, and will work closely in conjunction with SCI’s Gold, Silver, and Iridium Development teams, as well as SCI’s support desk.
The Manager of Technology, QA Lead reports directly to the Chief Information Officer (CIO).
Upon joining the SCI team, the Manager of Technology will jump right in and begin to tackle the following challenges:
Qualifications and Experience: