Understand Electrical, pneumatic and mechanical drawings
Familiarity with sample handling and conditioning methods and suppliers
Ability to layout, design, oversee and install sample handling/conditioning systems while maintaining a good working relationship with engineering product assemblers
Provides pre-order, build and post-build customer support, front facing customer skills
Ensure that the quoted material and the customers' requirements coincide
Ability to write effective business correspondence utilizing MS Word and E-Mail Software
Maintain a professional relationship with customers, suppliers and internal employees
Able to direct and/or produce CAD drawings
Ability to Travel on Site to train customer and or make field repair and modifications
Organize time so that projects are completed on time with effective project management and communication skills
Develop Manuals for custom projects
Communicate test procedures and product requirements to test equipment
Need to be able to understand and write code for PLCs, Graphical Interfaces and Industrial Communication
Able to travel independently and work at customer locations in a variety of extreme weather conditions. Effectively trouble shoot and fix customers' issues or conduct site surveys.
Able to work extended hours
Capable of understanding and applying UL, CE, CSA, NEC, IECEx, and ATEX codes especially in hazardous locations.
Familiarity ERP systems and able to produce Bill of Materials and Manufacturing methods, and queries
Develop ability to apply QC Tech skills to Technical Customer Service Support, Engineered Product Assembly and Engineering Tech functions as required.
Ability to maintain high quality standards, management skills and growth with limited supervision.
Must be able to manage a high volume of technical phone calls and emails
Must have excellent verbal and written skill along with the ability for resolving issues
Fluent in global design practices, 1st angle projection, 3rd angle projection, ISO, ANSI, and global standard units
Experience and Education:
Bachelor's degree in mechanical engineering or related discipline.
5+ years of experience
Strong interpersonal skills.
Comfortable using Microsoft Excel, Word, Power Point, Access and Outlook
Able to create and modify Adobe (.pdf) files.
Experience leading Engineers and/or Technical Resources