Microsoft Dynamics CRM Administrator

.NET, CRM, CRM administration, Configuration, Database, Higher education, Information systems, Microsoft Dynamics, Management reporting, Monitoring, Reporting, System administration, Technical support, Upgrades, CRM management, asp.net, customer service
Full Time
$60,000 - $85,000
Travel not required

Job Description

Do you have a passion for CRM? Come join a growing and innovative higher education institution that values you!
Bryant & Stratton College is seeking a new CRM Systems Administrator to join our team in Orchard Park, NY.

Bryant & Stratton College offers a professional and rewarding work environment with a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous vacation/holidays, 401k, as well as company paid college tuition for associates and family.

The CRM Administrator is responsible for the planning, development, implementation, and maintenance of the Microsoft Dynamics 365 CRM platform.  This pivotal role will also be the central point of contact working with IT management and the College's process owners to develop and document requirements and provide support to the College community.

Essential Duties and Responsibilities:

  1. Development, management, and monitoring of the CRM system configuration.  Responsible for testing and system upgrades.  Work with team members to facilitate integration with other systems. 
  2. Work with process owners to develop new capabilities and refine existing processes.  Conduct Quality Assurance and Acceptance Testing.  Provide End User support.
  3. Develop operational and management reporting and dashboards.  Develop new forms and modify existing forms.
  4. Collaborate with team members to manage the Azure environment.  Assist with the management and maintenance the Azure SQL environment.
  5. Document System Configuration following Change Management standards.

 

Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

 

Qualifications:

  • CRM Administration Certifications or Associates degree in Information Systems, Business or equivalent.
  • 2+ years administrating .Net framework or Microsoft Dynamics 365 and/or CRM.
  • Proficient in all Microsoft Office applications.

 

Preferred qualifications:

  • Bachelor’s degree in Information Systems, Business or equivalent.
  • Microsoft Dynamics Functional Consultant Certification.
  • Relational database management including queries, reporting, and administration.
  • Previous experience with other software applications such as database and reporting programs.
  • JavaScript and web development experience.
  • Higher Education industry experience.
  • Student Information System experience.
  • Financial Aid experience.
  • ASP.NET framework experience a plus.

 

Bryant & Stratton College is an Equal Opportunity Employer

Dice Id : RTX1ceabc
Position Id : SYSTE003954
Originally Posted : 2 months ago
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