Enabling Technologies Corporation (ETC) is the five-time Microsoft Partner of the Year award winner (Communications). While we've been in business for over 28 years, our last decade+ has been spent deploying Microsoft Communication and Collaboration Solutions on premises and in the Microsoft cloud with PBX/PSTN integration (VoIP). We are a full service Office 365 partner and our delivery teams align with the M365 license: Office 365, Enterprise Mobility and Security, and Windows 10.
The remote position of Cloud Solutions Architect, Microsoft Technologies, is an important role in the success of Enabling Technologies Corporation. The candidate will focus on consulting and implementation of Microsoft communication applications including Teams/Skype for Business Server with Enterprise Voice. These applications may be on premises or in Office 365. This individual will also consult and implement peripheral IT applications, such as compliance (Microsoft’s Office 365 EMS suite with MDM and Intune/Windows Endpoint Manager), Security (Azure DLP/AIP, the Microsoft Advanced Threat Protection solutions), and Azure Infrastructure as a Service projects. The Architect is assigned to ETC’s most important clients, handling new deployments and/or upgrades of software or providing guidance through the Fast Track program.
The Cloud Solutions Architect consults with clients during their decision making process, and at times may help the ETC sales rep close sales with their technical acumen and confidence. During the presales cycle, the engineer may partner with ETC’s Project Managers and interact mainly with client IT managers, directors, and IT pros. Once a project is underway, they will participate on a virtual team of internal ETC resources and client staff, planning and designing the solution. They will then install, customize, test, document, and train to ensure the client is satisfied with the overall outcome of the deployment.
The architect will remotely work in a fast-paced environment and must have the ability to multitask while still providing exemplary service to their clients. ETC has a Network Operations Center with a dedicated team of support engineers, but occasionally the UC Engineer will provide tier 3 support for clients when called upon, and they will also serve as a back-up for the primary support engineer after hours client on call engineer for a week, once a quarter. They will work in an environment that fosters cross-training and voluntary knowledge transfer. This is a customer-facing consulting position with approximately 25% travel required, with the bulk of your time spent in a virtual office environment.
The candidate will possess technical and consulting skills, including:
The candidate will:
An ideal candidate may also have: