Microsoft Engineer Support

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The Judge Group, Inc.
Agile, Algorithms, Analytical Skills, Change Management, Development, Encryption, Hardware, HTTP, Management, Materials, Metrics, Outlook, Packaging, Release, Research, Security, Testing, Validation, Windows
C2H Independent, Contract Independent, Contract W2, Contract Corp-To-Corp, C2H W2, C2H Corp-To-Corp
Work from home not available Travel not required

Job Description

Location: McLean, VA
Job Title: Microsoft Engineer Support

Job Category: Infrastructure/Cloud

Location: McLean, Virginia, United States

Duration: 6+ Months (Contract to Perm)

Duties and Responsibilities

  • Set up and configure Microsoft Information Protection (AIP) global label policies
  • Configure and manage AIP templates
  • Experience with integrating infrastructure components and application monitoring tools
  • Capture Build and Release Notes
  • Develop Product Deployment and Operation Instructions; fully document installation and configuration process
  • Translate requirements into low level design
  • Work with technical groups to support Titus Migration and DLP, eDiscovery, O365 integration planning and implementation
  • Monitor and document System, Network and Key utilization and Metrics
  • Provide engineering support of infrastructure test activities
  • Perform in-depth research and identify sources of production issues related to Microsoft AIP
  • Work closely with business in managing day to day issues, resolve user queries; Provide Level 2 support to business users.
  • Provide off hours support as needed for maintenance
  • Coordination of end-user User Acceptance Testing (UAT) activities and technical change management
  • Oversee production deployment, software packaging, pre-production validation testing and end-user testing support
  • Deliverables include: Low Level Design Documentation, Knowledge Base Materials (FAQs), Support of DR Test, Infrastructure Run Book and Operations Manual
  • Should have complex problem solving/debugging skills
  • Must be aware of incident/problem management processes

Required qualifications to be successful in this role:

  • Knowledge of Windows, Outlook and Office Products
  • Experience with Activity Directory including Group Policies
  • Demonstrated experience in the building and deployment of infrastructure components and application backend software into controlled environments.
  • Familiarity with common encryption algorithms for data-at-rest and data-in motion, PKI, hardware security modules (HSM).
  • Basic understanding of cyber security
  • Knowledge in security engineering and logical access control
  • Knowledge of Windows Operating System
  • Ability to work in a fast-paced environment with targeted milestone deliverables.
  • Ability to translate requirements into low-level design.
  • Strong written and verbal communication capabilities in order to create effective documentation such as Product Deployment and Operation Instructions, etc.
  • Experience documenting technical information for support knowledge base.
  • Experience providing engineering support of infrastructure test activities.
  • Demonstrated experience working in a large, complex (preferably global) environment with team members that are located in multiple physical locations.
  • Demonstrated proactive approach to working in a collaborative environment.
  • Exceptional analytical skills.
  • Demonstrated ability to work in agile environment.
  • Familiarity with the software development life cycle.
  • Ability to work successfully with varying levels of an organization.

Desired Skills:

  • Cryptology experience
  • Experience with tools - Hardware Security Modules (HSM), CyberArk, Splunk, Microsoft Information Protection.
  • Titus and Microsoft AD RMS 2+ Years Intermediate


    This job and many more are available through The Judge Group. Find us on the web at

    Company Information

    The Judge Group is a privately-owned, leading professional services firm. What does that mean? It means we provide technology, talent and learning solutions to businesses around the globe, and we're great at it. Our expertise is positioned at the crossroads of people and technology—two of the most important aspects of successful business today.
    Dice Id : cxjudgpa
    Position Id : 606919

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