Microsoft Office 365 Training and Workflow Development

MAc Application, Windows
Full Time
$100,000 - $120,000
Work from home not available Travel not required

Job Description

Hi, Currently We are seeking for Training and Workflow development consultant for our Direct Client. If you are interested please share your resume we will reach you out.

Duties and Responsibilities

  • Train client staff on effectively using the Windows environment and common Windows applications

  • Train client staff on effectively using the Apple OS X environment and common Mac applications
  • Identify training needs and develop new training initiatives
  • Create and deliver training and documentation for client site software roll-outs
  • Effectively conduct training sessions via one-on-one training, group trainings, and webinars
  • Modify class designs and materials based on attendee's and Manager's feedback or changing objectives
  • Contribute to the development of users' skill set and day to day functionality
  • Provide post-training support as needed
  • Define and document client business functions and processes, as well as technological needs
  • Analyze the feasibility of, and develops requirements for, new technology and systems and enhancements to existing technology and systems
  • Determine client business requirements using a variety of methods such as interviews, document analysis, requirements workshops, site visit
  • Develop business process descriptions, use cases, business analysis, and workflow analysis
  • Prepare accurate and detailed requirement specification documents
  • Research and propose technological solutions to client problems
  • Revise and create in-house policies and procedures as well as KB documentation
  • Facilitate improvements at client sites through Lifecycle Management methodology.

Skills and Specifications
  • In depth experience with user level operating systems and productivity applications
  • In depth experience with cloud productivity suites to include: Microsoft Office 365 and Google Apps
  • Superior communication, writing and diagnostic skills
  • The ability to organize competing tasks and projects to see them through to completion
  • A willingness to take on additional responsibilities
  • Maintain training resources and equipment
  • Provide technical research assistance for desktop applications
  • Ability to analyze, document and effectively communicate complex business processes
  • Ability to think analytically, outside-the-box, and dive to the root cause of situations

  • Ability to successfully engage in multiple initiatives simultaneously and prioritize appropriately

  • Ability to gather and interpret relevant data and information as well as recognize what is superfluous

  • Strong analytical and product management skills required, including
  • Ability to interpret customer business needs and translate them into application and operational requirements

  • Excellent verbal and written communication skills and ability to interact professionally
  • Strong proficiency in Microsoft Office tools, preferably Office 2016

Strong working knowledge of Microsoft SharePoint and Microsoft Office 365 is highly desired

Posted By

21351 Gentry Dr., Ste 245 Sterling, VA, 20166

Dice Id : 10119239
Position Id : 5931435
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