NOC Analyst Tier 1

  • Perspecta,
  • Springfield, VA
.Net, Analyst, CCNA, CISSP, Cisco, HTTP, LAN, Management, Routers, Security, SSL, Switches, TCP/IP, WAN
Full Time, Full Time
Work from home not available Travel not required

Job Description

NOC Analyst Tier 1 - 1687120



Every day at Perspecta, we enable hundreds of thousands of people to take on our nation s most important work. We re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta s talented and robust workforce 14,000 strong stands ready to welcome you to the team. Let s make an impact together.

Current Opportunity

Perspecta is currently seeking highly motivated, career orient IT professionals with experience in, and a passion for, data network management and troubleshooting to support a highly visible government agency.

Supporting a Network Operations Center (NOC) operating on a 24/7/365 schedule, NOC staff personnel are assigned to specific shifts to ensure ongoing and consistent schedule coverage. The NOC Team collectively works to maintain Network stability ensuring that contract Performance Work Standards (PWS) are achieved, allowing our customer to meet its mission objectives.

Outages impacting this agency can have life and death implications and national press visibility. A commitment to the agencies mission is paramount. The working environment is dynamic, fast paced, often with conflicting priorities. The ability to adapt and adjust and proceed is key to success.

NOC Analyst Tier 1 Description

The NOC Tier 1 Analyst is responsible for monitoring network services and responding to events and alarms, supporting the incident management process, including defining the impact, resolving, and properly escalating incidents. The Tier 1 Analyst supports service requests for a highly critical and dynamic WAN/LAN/MAN.

  • Tier 1 Analysts understand the fundamentals of the OSi model Layers 1-3;
  • Tier 1 Analysts understand fundamentals of TCP/IP and the functions of network technologies;
  • Tier 1 Analysts must possess a working understanding of network security devices, IPSec VPNs, TCP/IP, Routing, Switching, VRF, VLANS, Bandwidth Utilization, and Load Balancers;
  • Tier 1 Analysts must be capable to setup tools and capture, mine and interpret data from Wireshark, Syslog, Netscout, and SteelCentral to maintain and restore overall network health;
  • Candidate must have demonstrable experience in two or more of the following areas:
  1. Navigating Cisco Switches and Routers
  2. Navigating Juniper Switches and Routers
  3. Creating VIPs, adding/removing Pool Members, renewing/modifying SSL CERTS on F5 devices.
  4. Managing NW device configurations via HPNA
  5. Using Infoblox to assign, unallocated, and modify IPs and Subnets.
  6. Using TACACS to add devices, create and manage access structures and accounts, and run reports
  7. Using Remedy and Atrium software

    • The Tier 1 Analyst is expected to actively communicate status during incidents and in general to requests from management leadership.
    • The Tier 1 Analyst is expected to assist their Tier 1 peers in understanding the need for responds to customer and management.
    • The Tier 1 Analyst must have a sense of urgency and a proactive, in addition to reactive, attitude.
    • With the assistance of their Perspecta leadership, the Tier 1 Analyst works within the entire Enterprise Operations Center (EOC) in a cooperative manner with non-Perspecta contract personnel to ensure that issues are worked, escalated and resolved quickly.


      Education and Experience

      • High School Degree
      • Minimum 3-5 Service Desk or NOC (NOC preferred)
      Basic Qualifications

      • Associate or Bachelors in Computer related field
      • ITIL Fundamental certification
      • Cisco Certified Network Associate (CCNA)
      • Security certifications (CISSP, Security+ as examples)


        - Information Technology

        Primary Location

        - United States-Virginia-Springfield


        - Full-time


        - Day Job


        - No

        Job Posting

        - Feb 13, 2019

        EEO Tagline Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories

        Dice Id : 10166753
        Position Id : 1687120
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