Vicom Computer Services is seeking a L1 Service/Help Desk Engineer to join the team on a fulltime basis.
We are a small Managed Service Provider that services niche clients. As part of our growth model, we are looking for individuals who are long term carrier minded. We are in the need of a technician with Windows Administration skills, customer communication skills and who will thrive in a team environment. This person will work NOC in Farmingdale NY. Our clients are throughout the North East, so you will need to be able to go to other clients' office on demand or on schedule.
The Network Administrator aspect with focus on support of core network infrastructure of our clients' networks. Knowledge of Windows Active Directory, Virtualization technologies (VMware, Hyper-V), Sonicwall firewalls, SSL VPN, SRA, routing, VLANs, SAN, Dell and understanding of network topology.
Must be able to work directly with leadership teams of our clients. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Must be able and willing to work from home office or remotely from clients' office. Must be able to travel (rarely, but we need the flexibility). Must set and manage schedule, record time. Must have Professional appearance, strong documentation and communication skills are required.
Essential Duties and Responsibilities: