NOC Video Operations Specialist/ Network Engineer

Video, Troubleshooting, NOC, Networking
Full Time
Depends on Experience

Job Description

Job Title: NOC Video Operations Specialist

Location: Austin, TX

Type: Full Time/ Permanent 

Required Skills: 

  • 5 - 7 years of experience in Network Operations Center (NOC) as an L2 engineer or Team lead  
  • Excellent written and oral communication skills  
  • Ability to collaborate and work with internal teams and external partners  
  • Good understanding of NOC monitoring tools and event handling  
  • Good understanding of ITIL processes  
  • Experience in end-to-end incident management, ticketing/ticketing tools and supporting maintenance requests  
  • Good understanding of data networking / data communications / video networking technologies  
  • Must have good understanding of switching/routing technologies and working knowledge on Cisco/Juniper device CLIs  
  • Good knowledge in audio/video compression technologies like H.264, MPEG2, ATSC, PCM, AC3 will be an added advantage  
  • Should be able to perform advanced troubleshooting on audio/video technologies / IPTV platform / switching and routing protocols.  
  • Experience in rolling out configuration changes and project deployments  
  • Provide guidance to Video Operations Analysts (Tier 1 / Level 1 teams) 
  • Perform problem management and develop post mortem reports in coordination with Video Operations Analysts Leads (Tier 1 / Level 1 team Leads)  
  • Experience with SDI and ASI video interface will be an added advantage  
Dice Id : 10508656
Position Id : 7440971
Originally Posted : 1 month ago
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