NYC Department Account Manager

Account managment, Leadership, Goverment agency
$80,000 - $100,000
Travel not required

Job Description

Innovate.  Collaborate.  Thrive.


GCOM Software is changing the way governments work.  And we’re supporting our clients in a new way.  We’re reliable, capable and agile.  Our fast paced and energetic culture allows our employees to make an impact. 

We are proud to do work that matters – and to be viewed as a national player in the government arenas of regulatory and inspection automation, customer engagement and criminal justice systems and the Women Infant and Children (WIC) programs. We also specialize in product development, custom off the shelf (COTS) Implementations, and system integration services, including full application development lifecycle.  

At GCOM, we are known as being a great place to work and a place to build your career!  You will work with awesome technical teams to design and implement solutions for clients in a multiplatform environment.  You will be encouraged to be creative and given the opportunity to leverage a wide variety of technical tools.  Your energy, analytical, technical and business skills will drive real impact in your community.

Are you looking to Collaborate, Innovate and Thrive?  Come join our growing team doing great work to make lives easier for the constituents of state and local governments.

GCOM is looking for candidates, to fill a role of NYC Department Account Manager to join our New York City GCOM team.  The Account manager develops a strategic plan to advance the company’s vision, mission, and objectives, as well as to promote the growth of revenue, profitability, and the human capital of the organization. 


Key Responsibilities:

  • Develop a strategic plan to support agency customers in their mission and objectives.
  • Plan, develop and implement strategies for generating resources and/or revenues for the company.
  • Support GCOM business development by developing call plans, market assessments, and insight into product/service strategies
  • Evaluate the perform of Account Team for compliance with established policies and objectives of the company and contributions in attaining objectives.
  • Represent the company at legislative sessions, committee meetings, and at formal functions.
  • Promote the company to local, regional, national, and international constituencies.
  • Promote the company through written articles and personal appearances at conferences and other media venues.
  • Support client requests as they are documented in the statement of work or contract.
  • Support a portfolio of NYC government agencies to ensure customer satisfaction and the development of new opportunities while guiding the activities of project teams to meet strategic objectives.
  • Support and lead proposal development activities, including writing proposals and supporting estimating activities



  • 10 years of general business experience required.
  • 5 years’ experience in a leadership role for a large division or company desired.
  • Extensive experience in the New York City market
  • Knowledge of NYC Government agencies
  • Knowledge of contracting, negotiating, and change management
  • Experience in formulating policy and developing and implementing new strategies and procedures.
  • Ability to develop financial plans, manage resources, analyze & interpret financial data.
  • Ability to identify & secure funding/revenue sources.
  • Knowledge of public relations/communications techniques, principles, nd practices.
  • Ability to communicate & interact with officials at all levels of government and within a wide range of constituencies in a diverse community.
  • Ability to motivate teams & simultaneously manage several projects.
  • Willingness to work a flexible schedule and travel as needed.

If you think you are a good fit for us, we encourage you to apply. Send your resume to  

GCOM Software LLC offers a comprehensive compensation and benefits package.  GCOM is an affirmative action-equal opportunity employer.  GCOM complies with all applicable federal, state, and local laws regarding recruitment and hiring.  All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state, and local laws.   We encourage women and minority candidates to apply!

Dice Id : 10116435
Position Id : 6715509
Originally Posted : 2 months ago
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