National Network Operations Center (NNOC) Tier 1 Technician - Schaumburg, IL - 3-6 Month Contract to Hire - $30-35/hr W2
2nd Shift hours: 4:00pm - 12:00am
Accurately monitor multiple technologies on voice or data network including real time alarm monitoring and ticket tracking. High call volume including ticket updates, troubleshooting and providing technical assistance!
Bachelor's degree in a related field; or 6 years equivalent work experience in related field/industry; additional experience may be considered in lieu of a degree and must be willing to work assigned shift.
Proficient in monitoring more than one wireless / telecommunications technology such as CDMA and/or 5G. Ability to lead multiple tasks in a fast paced and ever evolving environment. Ability to work as both a good teammate and individual contributor. Functional and working knowledge of Microsoft Windows and various operating systems. Flexibility to work various shifts to support a 24 X 7 X 365 operation. Ability to be available to work weekends, holidays, and unforeseen shifts as needed.